We are looking to complete our Head of Service, Emergency Medical Service (EMS) team by appointing a candidate to our south Central territory which incorporates Swansea Bay and Cwm Taf Morgannwg Health Board areas. Reporting to the Assistant Director of Operations, EMS you will be the areas' key point of contact for our external stakeholders, whilst providing leadership to our Service manager for effective delivery. Using your previous operational emergency service or health care experience, you will translate operational strategy to local delivery plans. Your profile shall be raised further as a consequence of acting in this role of Strategic Commander for the organisation. This function requires your commitment to working an on-call roster. If you believe you have the experience, knowledge and skills for this exciting position and want to be part of something special as we develop #TeamWast, we would love to hear from you.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The Head of Service will be expected to interpret and apply organisational policies and national guidelines to support the delivery of and lead an excellent and efficient service that meets the expectations of the public and commissioner. The post-holder will be accountable for an operational service and will be required to autonomously manage that service within the portfolio of responsibility, ensuring key objectives and performance targets are met. They will also be required to undertake Gold/Strategic Commander duties as part of an on-call rota. The post-holder will be responsible for supporting ongoing service improvement and development which will include the implementation of operational business plans within their service to support the Trust's Integrated Medium-Term Plan (IMTP), subsequently translating them into operational activity. The post-holder will have responsibility for providing leadership and direction to managers within their portfolio as well as providing visible leadership across the Trust. They will be responsible for providing direct line management to their Service Manager(s). The post-holder will be required to deputise for their Assistant Director of Operations as and when required, inclusive of attending meetings on their behalf. About us
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification
Qualifications and/or Knowledge
Masters level qualification in a relevant subject or equivalent experience working at a senior level in a service delivery environment. Leadership and/or Management Qualification Level 5 or equivalent. Required to successfully complete the Gold/Strategic qualification post-appointment. Full UK driving licence. Registered Nurse or Paramedic. Values
Positive attitude towards learning and development, demonstrated by a record of continuing professional development. Experience
Senior Management experience in an operational emergency service/healthcare delivery environment. Experience of working in partnership with trade unions/other partners with an understanding of the principles of partnership working. Strong evidence of working across sectors/inter-agency. Experience implementing service improvement plans to include financial and resource accountability. Proven ability to translate strategy and plans in operational activity. Aptitude and Abilities
Awareness and understanding of the Trust's purpose and values and of the key objectives set out in the IMTP. Proven track record in delivering operational and cultural change. Ability to work under pressure to achieve tight deadlines. Ability to speak Welsh. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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The Head of Service will be expected to interpret and apply organisational policies and national guidelines to support the delivery of and lead an excellent and efficient service that meets the expectations of the public and commissioner. The post-holder will be accountable for an operational service and will be required to autonomously manage that service within the portfolio of responsibility, ensuring key objectives and performance targets are met. They will also be required to undertake Gold/Strategic Commander duties as part of an on-call rota. The post-holder will be responsible for supporting ongoing service improvement and development which will include the implementation of operational business plans within their service to support the Trust's Integrated Medium-Term Plan (IMTP), subsequently translating them into operational activity. The post-holder will have responsibility for providing leadership and direction to managers within their portfolio as well as providing visible leadership across the Trust. They will be responsible for providing direct line management to their Service Manager(s). The post-holder will be required to deputise for their Assistant Director of Operations as and when required, inclusive of attending meetings on their behalf. About us
Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. Job responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification
Qualifications and/or Knowledge
Masters level qualification in a relevant subject or equivalent experience working at a senior level in a service delivery environment. Leadership and/or Management Qualification Level 5 or equivalent. Required to successfully complete the Gold/Strategic qualification post-appointment. Full UK driving licence. Registered Nurse or Paramedic. Values
Positive attitude towards learning and development, demonstrated by a record of continuing professional development. Experience
Senior Management experience in an operational emergency service/healthcare delivery environment. Experience of working in partnership with trade unions/other partners with an understanding of the principles of partnership working. Strong evidence of working across sectors/inter-agency. Experience implementing service improvement plans to include financial and resource accountability. Proven ability to translate strategy and plans in operational activity. Aptitude and Abilities
Awareness and understanding of the Trust's purpose and values and of the key objectives set out in the IMTP. Proven track record in delivering operational and cultural change. Ability to work under pressure to achieve tight deadlines. Ability to speak Welsh. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
