Develop local marketing plans and strategies for the ongoing penetration of new and existing accounts. Liaise with sales and service staff including Service Contracts Manager & Administrator. To develop, mentor, train, facilitate and guide 2S staff/internal sales staff/APs and others in gaining, retaining service business and other such areas. Ensure prompt and satisfactory response and resolution to all sales and customer queries and complaints. Ensure that the customer service marketing database is kept up to date with performance data, competitive data and market trends. To monitor contract profitability, both individually, by product and product area. To develop and maintain Company and product knowledge sufficient to professionally advise customers and prospects in their decisions regarding their service needs. Develop and introduce service products which contribute to the commercial success of the Company. Always act in accordance with the Company’s ethical guidelines and quality systems. Other such responsibilities may, from time to time, be allocated by the Company. Qualifications & Requirements Sales Engineer
Proven experience in service sales within the printing industry, with a strong desire to succeed in a competitive sales environment. Strong customer service attitude and a demonstrated ability to work effectively within a close-knit team. Excellent individual initiative, with a proactive approach to achieving and maintaining sales targets. Previous experience in managing, mentoring, and training staff in a service-focused environment. Ability to develop and execute local marketing plans and strategies. Strong communication skills, with the ability to handle customer queries and complaints effectively. Ability to stay up to date with market trends, competitive data, and product knowledge. Flexibility to travel and stay overnight as required by the business. High level of professionalism and adherence to company ethical standards and quality guidelines. What we can offer Sales Engineer
25 days annual leave, increasing with ongoing service. A company vehicle, mobile phone & laptop. Cycle to work scheme. 10% pension (5%/5%) increasing with ongoing service. A rewarding career with a well-respected business, ongoing career development and support. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed)
#J-18808-Ljbffr