Head of Technology and Transformation

Role Overview Are you ready to drive innovation and make a lasting impact? We are searching for a dynamic Head of Technology and Transformation to lead the way in leveraging technology to shape the future of Flair Rugs. In this pivotal role, you will spearhead projects that optimise operations, enhance customer experience, and bring cutting-edge innovations such as AI, cloud computing, and data automation to life. If you are a strategic thinker with hands-on expertise and a passion for transformation, this is your opportunity to shine. Who are we? Established in 1984, Flair Rugs is the largest company in our sector, known for our ambition, creativity, and commitment to quality. Our handcrafted rugs bring rooms—and people—together, reflecting the essence of who we are: a company built on connection and innovation. As we enter an exciting period of growth and transformation, we are looking for someone to join us on this journey and help shape our future. The Opportunity The purpose of this role is to lead IT operations and digital transformation, combining technical expertise, business insight, and team leadership to drive enterprise-wide engagement, deliver impactful change, and ensure reliable, high-performing, and future-ready IT systems. This role is at the heart of our transformation, enabling you to: Lead Strategic Digital Initiatives: Identify opportunities for growth and improvement, implementing impactful digital solutions that align with business goals. Inspire and Develop a High-Performing Team: Foster collaboration, innovation, and continuous improvement across the technology and transformation teams. Drive Innovation: Stay ahead of tech trends, introducing tools and systems that propel our business forward. Strengthen Cybersecurity: Implement robust measures to protect our operations and mitigate risks. Enhance Decision-Making with Data: Leverage technology to provide robust management of data to underpin insights that shape strategic direction. Manage Resources Effectively: Oversee budgets, optimise vendor relationships, and maximise efficiency. Serve as Flair’s data controller, following the principles and code of practice of the GDPR framework. What Makes This Role Exciting? You will have the chance to make a real impact, driving key projects, shaping and translating strategy, and influencing our future direction. Recent successes, such as a migration to cloud-based systems that improved efficiency by 30%, demonstrate the kind of transformative work you will lead. About You Has a proven track record in IT leadership and transformation. Is hands-on with the Microsoft Stack, ERP systems, and has experience supporting the use of BI tools. Thrives on solving problems and finding innovative solutions. Builds strong relationships with stakeholders and inspires teams. Is customer-focused, with a passion for enhancing user experiences through technology. Embraces change, driving innovation with energy and enthusiasm. Why Join Flair Rugs? At Flair, we believe in creating an environment where everyone can thrive. As part of our team, you will enjoy: Salary range of £65,000 - £80,000. Hybrid working arrangements for a balanced lifestyle. Pension scheme and other benefits including a health cash plan, free onsite parking, and colleague discounts. A newly refurbished office designed to inspire creativity and collaboration. Opportunities for professional growth and development as part of a forward-thinking, dynamic business. Last but certainly not least: At Flair, we're an equal opportunities employer. We value diversity and treat everyone fairly, regardless of age, disability, gender, marital status, race, religion, or other characteristics. Our recruitment and employment decisions are based solely on merit and business needs.

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