We are looking for an experienced Healthcare Assistant to provide high quality, compassionate care to our patient population. We are a large practice delivering care to a total of around 26,000 patients across four sites with a well-established nursing team of Practice Nurses, Health Care Assistants, Nursing Associates, and Phlebotomists.
Churchill Medical Centre, Kingston & The Orchard Practice, Chessington.
Main duties of the job
To provide support to the nursing and medical team to ensure the efficient and effective provision of the full range of nursing services to the patients of the practice. To ensure effective working of treatment rooms and to maintain adequate clinical stock levels. To undertake other health promotion activities as directed by the nurse manager within agreed delegated competencies. About us
You will need a caring and compassionate nature, excellent organisational skills, and to enjoy working with people. The world of General Practice is busy and ever-changing, so an ability to learn quickly and be adaptable to rapid change is essential. The role will require an ability to organise and prioritise your own workload, and so you should be comfortable working independently and as a committed member of a multi-disciplinary team. The successful candidate will benefit from working with a large practice dedicated to excellence in patient care. The practice has a strong focus on staff training and support will be given to those keen to develop their careers within primary care. Staff welfare is very important to the practice and we are keen to ensure a work-life balance through flexible working, and offers from partner organisations such as Perkbox. Job responsibilities
Collection of blood samples in accordance with training and procedures, ensuring the patient is comfortable, obtaining consent for the collection of a blood sample. Ensuring samples are stored in appropriate containers. Accurate, legible labeling of all samples to confirm patient identity if TQUEST system is down. Checking patient identification against GP/nurse request. Recording collection of blood sample in patient record in accordance with practice procedure. Spinning bloods in the centrifuge after the last collection time in line with SWL Pathology protocols. Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion. Giving vaccinations under PSDs as agreed with the nurse manager following practice protocols and policies. Taking and recording blood pressures following practice protocols and policies. Performing ECGs in line with Churchill and Orchard protocols. Performing spirometry after undertaking ARTP training against protocols. Performing audiology appointments in line with CCG and practice protocols. Undertaking doppler studies in line with practice protocols. To act as a chaperone as required after chaperone training. To perform simple wound dressings and removal of sutures/staples after assessment by a trained Nurse. To record wound progress as appropriate. To run Stop Smoking Sessions as per Churchill Medical Centre & Orchard Practice protocol. To maintain agreed stock level of clinical supplies including vaccines and medicines. To rotate stock ensuring appropriate timing of use and prevent wastage. To work alongside a practice nurse assisting in chronic disease management clinics as per Churchill Medical Centre Protocol. Ensuring any queries are raised with a senior clinical member of staff. Undertake BLS training; deal with faints following phlebotomy. Notifying the GP or other clinical member of staff of any patient issues outside of your competencies. Liaising with other members of the nursing team to deliver high quality patient care, receiving and directing patients courteously, maintaining confidentiality at all times. Make effective use of the IT system by ensuring the consistent and accurate recording of information and the correct use of read codes. To complete the Health Care Assistant Care Certificate, under the mentorship of the Nurse Manager. Participate in practice meetings, patient participation groups and other meetings to improve engagement with the role of the phlebotomist. To ensure through safe working practices, the health, safety, and welfare of colleagues, patients, and visitors and to comply with Health and Safety policies and procedures. To participate in the introduction of new procedures that will result in improved service provision. Identify own training and development needs and undertake appropriate training/education as required. Participate in an annual individual performance review process where objectives will be agreed, performance monitored, and personal development needs discussed. To attend all statutory and mandatory training as and when required to do so. Person Specification
Qualifications
GCSE level maths and English or equivalent. Evidence of competency in any of the key areas of responsibility. Experience
Previous Phlebotomy, nursing or other Health Care Assistant experience. Experience of working with or in general practice. Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (including unpaid work). Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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To provide support to the nursing and medical team to ensure the efficient and effective provision of the full range of nursing services to the patients of the practice. To ensure effective working of treatment rooms and to maintain adequate clinical stock levels. To undertake other health promotion activities as directed by the nurse manager within agreed delegated competencies. About us
You will need a caring and compassionate nature, excellent organisational skills, and to enjoy working with people. The world of General Practice is busy and ever-changing, so an ability to learn quickly and be adaptable to rapid change is essential. The role will require an ability to organise and prioritise your own workload, and so you should be comfortable working independently and as a committed member of a multi-disciplinary team. The successful candidate will benefit from working with a large practice dedicated to excellence in patient care. The practice has a strong focus on staff training and support will be given to those keen to develop their careers within primary care. Staff welfare is very important to the practice and we are keen to ensure a work-life balance through flexible working, and offers from partner organisations such as Perkbox. Job responsibilities
Collection of blood samples in accordance with training and procedures, ensuring the patient is comfortable, obtaining consent for the collection of a blood sample. Ensuring samples are stored in appropriate containers. Accurate, legible labeling of all samples to confirm patient identity if TQUEST system is down. Checking patient identification against GP/nurse request. Recording collection of blood sample in patient record in accordance with practice procedure. Spinning bloods in the centrifuge after the last collection time in line with SWL Pathology protocols. Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion. Giving vaccinations under PSDs as agreed with the nurse manager following practice protocols and policies. Taking and recording blood pressures following practice protocols and policies. Performing ECGs in line with Churchill and Orchard protocols. Performing spirometry after undertaking ARTP training against protocols. Performing audiology appointments in line with CCG and practice protocols. Undertaking doppler studies in line with practice protocols. To act as a chaperone as required after chaperone training. To perform simple wound dressings and removal of sutures/staples after assessment by a trained Nurse. To record wound progress as appropriate. To run Stop Smoking Sessions as per Churchill Medical Centre & Orchard Practice protocol. To maintain agreed stock level of clinical supplies including vaccines and medicines. To rotate stock ensuring appropriate timing of use and prevent wastage. To work alongside a practice nurse assisting in chronic disease management clinics as per Churchill Medical Centre Protocol. Ensuring any queries are raised with a senior clinical member of staff. Undertake BLS training; deal with faints following phlebotomy. Notifying the GP or other clinical member of staff of any patient issues outside of your competencies. Liaising with other members of the nursing team to deliver high quality patient care, receiving and directing patients courteously, maintaining confidentiality at all times. Make effective use of the IT system by ensuring the consistent and accurate recording of information and the correct use of read codes. To complete the Health Care Assistant Care Certificate, under the mentorship of the Nurse Manager. Participate in practice meetings, patient participation groups and other meetings to improve engagement with the role of the phlebotomist. To ensure through safe working practices, the health, safety, and welfare of colleagues, patients, and visitors and to comply with Health and Safety policies and procedures. To participate in the introduction of new procedures that will result in improved service provision. Identify own training and development needs and undertake appropriate training/education as required. Participate in an annual individual performance review process where objectives will be agreed, performance monitored, and personal development needs discussed. To attend all statutory and mandatory training as and when required to do so. Person Specification
Qualifications
GCSE level maths and English or equivalent. Evidence of competency in any of the key areas of responsibility. Experience
Previous Phlebotomy, nursing or other Health Care Assistant experience. Experience of working with or in general practice. Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field (including unpaid work). Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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