Main area Health Care Assistant Grade NHS AfC: Band 3 Contract Fixed term: 12 months (FTC - covering a 12 month period) Hours
Full time
Part time
37.5 hours per week (evenings and weekends) Job ref 202-6854480
Employer South Western Ambulance Service NHS Foundation Trust Employer type NHS Site Tiverton and District Hospital - Urgent Treatment Centre Town Tiverton Salary £24,071 - £25,674 per annum Salary period Yearly Closing 29/01/2025 23:59
Health Care Assistant
NHS AfC: Band 3
Job overview
To support the Specialist Nurse, Paramedic or GP working within the Urgent Treatment Centre by undertaking initial assessments of patients, managing patient flow and executing appropriate treatment plans. Booking patients in on Adastra, initial assessment of patients, documenting findings in the clinical record and observing and re-assessing waiting patients as required. Raising any concerns identified. Assist with the care of patients within the unit as directed by registered staff. To be based in Tiverton Hospitals Urgent Treatment Centre which is open to patients between the hours of 08:00 and 20:00, 7 days a week. The purpose of the UTC is to treat urgent health problems locally preventing unnecessary attendances at local ED’s. Main duties of the job
Responsibilities for Staff/Patients To book patients into the Adastra system when reception is closed. Undertaking initial assessments of patients, maintaining patient records, recording observations and contributing to the evaluation of the patient’s progress. To assist in the ongoing care of patients within the unit as directed by the registered clinicians. To undertake tasks such as recording observations following local training and assessment of competence, reporting any change in a patient’s condition promptly and accurately to the qualified staff. To help maintain supplies and ensure correct storage. To monitor quality and remove substandard items for return to the supplier. Assist in maintaining adequate levels of stock. To provide a safe and clean environment for patients and staff by ensuring that the equipment and furniture are cleaned and used correctly and that any faulty or damaged equipment is reported to senior staff. To use equipment safely and appropriately, following local instruction. To have a good understanding of National and Trust policies, especially with regard to health and safety, moving and handling, infection control, confidentiality and to comply with those policies and procedures. Willingness to be flexible and adaptable to facilitate the provision of quality care for patients. Working for our organisation
At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in. We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders. We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life. To view the Trust's Mission, Vision, Values and Goals click
here . Detailed job description and main responsibilities
The role will be as a Health Care Assistant working within South Western Ambulance Service NHS Trust’s Urgent Treatment Centre on a 12-month fixed-term contract. You will provide essential support to the wider team which includes administrators, Paramedics, Nurses, Pharmacists and Doctors. The role involves assisting with all aspects of patient care, including triaging and clinician support. You will support both emergency and non-emergency presentations, ensuring the safe care of patients while maintaining a calm and professional demeanour. The role requires excellent communication, empathy, and the ability to work under pressure. This position offers a valuable opportunity to contribute to patient care while gaining hands-on experience in the dynamic field of urgent and emergency care. Previous experience within a health care setting is highly desirable. Training can be provided where required. Person specification
Good standard of general education or evidence of recent training (within the last 5 years). Insight into the roles and responsibilities of this post and its limitations. Caring, motivated, reliable, and trustworthy individual. Good interpersonal skills. Ability to work efficiently in a team. NVQ 2 Qualification or equivalent in Care or Health and Social Care. Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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NHS AfC: Band 3
Job overview
To support the Specialist Nurse, Paramedic or GP working within the Urgent Treatment Centre by undertaking initial assessments of patients, managing patient flow and executing appropriate treatment plans. Booking patients in on Adastra, initial assessment of patients, documenting findings in the clinical record and observing and re-assessing waiting patients as required. Raising any concerns identified. Assist with the care of patients within the unit as directed by registered staff. To be based in Tiverton Hospitals Urgent Treatment Centre which is open to patients between the hours of 08:00 and 20:00, 7 days a week. The purpose of the UTC is to treat urgent health problems locally preventing unnecessary attendances at local ED’s. Main duties of the job
Responsibilities for Staff/Patients To book patients into the Adastra system when reception is closed. Undertaking initial assessments of patients, maintaining patient records, recording observations and contributing to the evaluation of the patient’s progress. To assist in the ongoing care of patients within the unit as directed by the registered clinicians. To undertake tasks such as recording observations following local training and assessment of competence, reporting any change in a patient’s condition promptly and accurately to the qualified staff. To help maintain supplies and ensure correct storage. To monitor quality and remove substandard items for return to the supplier. Assist in maintaining adequate levels of stock. To provide a safe and clean environment for patients and staff by ensuring that the equipment and furniture are cleaned and used correctly and that any faulty or damaged equipment is reported to senior staff. To use equipment safely and appropriately, following local instruction. To have a good understanding of National and Trust policies, especially with regard to health and safety, moving and handling, infection control, confidentiality and to comply with those policies and procedures. Willingness to be flexible and adaptable to facilitate the provision of quality care for patients. Working for our organisation
At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in. We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders. We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life. To view the Trust's Mission, Vision, Values and Goals click
here . Detailed job description and main responsibilities
The role will be as a Health Care Assistant working within South Western Ambulance Service NHS Trust’s Urgent Treatment Centre on a 12-month fixed-term contract. You will provide essential support to the wider team which includes administrators, Paramedics, Nurses, Pharmacists and Doctors. The role involves assisting with all aspects of patient care, including triaging and clinician support. You will support both emergency and non-emergency presentations, ensuring the safe care of patients while maintaining a calm and professional demeanour. The role requires excellent communication, empathy, and the ability to work under pressure. This position offers a valuable opportunity to contribute to patient care while gaining hands-on experience in the dynamic field of urgent and emergency care. Previous experience within a health care setting is highly desirable. Training can be provided where required. Person specification
Good standard of general education or evidence of recent training (within the last 5 years). Insight into the roles and responsibilities of this post and its limitations. Caring, motivated, reliable, and trustworthy individual. Good interpersonal skills. Ability to work efficiently in a team. NVQ 2 Qualification or equivalent in Care or Health and Social Care. Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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