Health Care Support Worker

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Full time
Location: St Asaph
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Job offered by: NHS
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We are looking for a dedicated health care support worker who is passionate about working in end of life care, to work flexibly across our wellbeing hwb day therapy service and the inpatient unit. The successful candidate will have very high standards of care delivery and be an excellent communicator. You will be empathetic, caring and pay great attention to the little details that make all the difference with our patient group. Main duties of the job

You will administer personal care with compassion, caring and warmth. You will be organised and have excellent communication skills. You will work as a valued member of the health care team, and able to communicate any changes of significance to the team. Ideally you will have experience of health care support work. About us

St Kentigern hospice is situated in the city of St Asaph within easy commuting distance from Chester. Within easy access from the A55. We offer the following benefits of working here at St Kentigern: Free parking on site A pleasant modern atmosphere to work in The ability to transfer an existing NHS pension over to the hospice A contributory pension scheme Clinical and clinical support staff are aligned with NHS pay rates; there is a pay progression system in place and we align with the real living wage Occupational health support Education and training programme for all staff Provide equality of opportunity for all our staff and volunteers We promote being a real living wage employer Enhanced benefits: Maternity/paternity and adoption leave, occupational sick pay, free flu jabs, bereavement leave and support, 5 weeks annual leave plus bank holidays, discounted staff menu. We believe our organisation is compassionate, person-centred, dignified, respectful and holistic. Job responsibilities

Responsible to: Matron Accountable to: Matron ROLE: To help and assist other members of the multidisciplinary team in creating an atmosphere in which patients and their families are supported and receive the best care possible. The role will be flexible across our Wellbeing Hwb day therapy service and the inpatient unit. AIMS

To respect, empower and work in partnership with others, ensuring the delivery of high quality care. Work independently within your role, planning care alongside registered Nurses. Assist registered nurses in carrying out care. Prioritise care appropriately, observe and report accurately on patients' general conditions, ensuring that all information is communicated by taking part in discussion and recording relevant information. Mentor and be a role model to new members of the team. Be part of the team, share the planning, implementation and evaluation of the care of patients, and support for families. To maintain a high standard of nursing care, and participate in making improvements to working practice. To help ensure a safe working environment, be aware of the Safety at Work Policy and work within its guidelines. Carry out risk assessments as required. Help promote good working relationships within the team, offering peer support and encouraging supportive practice. CLINICAL DUTIES

Work within the hospice team to promote holistic care of patients and families. Help assess the individual needs of the patient and the family. Be responsible and accountable for own performance and standard of care given. Communicate relevant information to the rest of the team concerning patient and family, respecting confidentiality. Participate in discussion on patient care during ward report and at multidisciplinary team meetings. Be involved in the support of bereaved relatives when appropriate. To work flexibly if required across day therapies and the inpatient unit. PERSONAL DEVELOPMENT

Be aware of clinical developments within your area and attend relevant study opportunities. Written appraisal by staff nurse or Ward Sister (minimum once yearly). Use opportunities to consolidate learned skills. Identify specific needs to widen knowledge and experience as appropriate. Develop competencies relevant to your role as identified in annual appraisal. GENERAL

This job description outlines the main elements of the role and is subject to regular review and possible alteration. St Kentigern Hospice is a nurse led unit comprising of an inpatient unit that provides palliative care to patients with all life limiting illnesses and a day therapies unit that offers enabling support to patients. Essential and Desirable Qualities

EXPERIENCE

Implementing evidenced-based practice. Experience of working with people with life limiting conditions. KNOWLEDGE AND SKILLS

Good verbal and written communication skills. Able to document clearly and accurately. Ability to adapt to changing workload, basic IT skills. PERSONAL QUALITIES

Patient, kind and work as part of a large multidisciplinary team. Able to work under pressure. Enthusiastic and motivated. Welsh speaker. Person Specification

Qualifications

NVQ level 2 in Health and Social Care. Qualified to NVQ level 3. Experience

Experience of working in a health care setting. Experience of working in a hospice OR in any other palliative care setting. Personal Qualities

Good interpersonal and communication skills. Warm and compassionate. Team player. Non-judgemental. Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £22,720 a year pro rata, 15 hours per week.

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