Healthcare Assistant – Outpatients

Job overview The NHS is changing. More emphasis on community-based care means there’s never been a better time to join us.We’re recruiting now for compassionate healthcare professionals who want time with their patients. Time to treat the whole person, not just the condition. Time to focus on what they want to achieve and how we can help them to get there.We are looking for an enthusiastic and adaptable Healthcare Assistant to join our caring and progressive teams working across 2 sites, Sheppey Community Hospital and Sittingbourne Memorial HospitalOur hospitals are nurse-led and focus on holistic rehabilitation and therapy for people who need extra help to get home, or who are nearing the end of their life.It’s a relaxed atmosphere, but it’s never a breeze – you’ll need to think on your feet and be confident in making independent decisions on behalf of the patients in your care, under the direction of the nurse in charge. Main duties of the job Our community hospital Healthcare Assistants provide essential care in an in-patient setting. The work you do will be crucial to the running of our hospital and the recovery of our patients. As a community hospital Healthcare Assistant, you'll: Work as part of a team to provide care to local patients and familiesmonitor the quality of care they're receivingprovide feedback to managers on the quality of care. Your patients could be any age, but they'll often be elderly, while others may have been recently discharged from acute hospital, be terminally ill or have physical disabilities.As a Healthcare Assistantyou will work as part of a team to keep people safe and well during their stay. You will carry out care plans designed to support people and make sure that people who use our services have a good experience. Additional Working Pattern: 30 Working for our organisation Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive ExcellentWe know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiencesWe ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submissionThe data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to WorkAs a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us bothSee where you can go with KCHFT career pathways Detailed job description and main responsibilities The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here.Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity. Person specification QUALIFICATIONS Essential criteria Relevant level 2 qualification (NVQ / QCF certificate of care / apprenticeship ) or equivalent Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C or equivalent in English and Maths EXPERIENCE Essential criteria Experience in a health or social care setting Experience of working as part of a team KNOWLEDGE Essential criteria Awareness of fundamental care needs Knowledge of up to date clinical practice. Understands the role and remit of an Unregistered worker SKILLS & ABILITIES Essential criteria Sound communication and interpersonal skills (verbal and written) Ability to cope with change Ability to use own initiative Moderate IT skills. PERSONAL ATTRIBUTES Essential criteria Empathetic Supportive Flexible and adaptable ABILITY TO MANAGE Essential criteria Ability to manage own time effectively Employer certification / accreditation badges