The role is 37.5 hours per week, working 5 days per week (part-time applications would be considered) and will be part of the wider nursing and clinical team within the Practice.
Main duties of the job
Undertake opportunistic screening when clinically required
Perform venepuncture and electrocardiography
Provide advice on health promotion issues
Be aware and recognize the signs of child abuse, family violence, vulnerable adults, substance abuse, addictive behaviors, and suicidal tendencies; proactively utilize local referral procedures where necessary
Manage workload effectively and answer any direct tasks, emails, or communications in a timely manner
When required, be available to carry out home visits (staff must ensure relevant car insurance level is in place to support this)
Apply infection control measures when collecting and handling laboratory specimens, disposing of waste materials, dealing with blood and body fluid spillages, and reporting and treating sharps injuries; promoting best practice within the Practice
Assist and support medical/nursing colleagues in the management of clinical emergencies
Undertake annual training and demonstrate competency in anaphylaxis and resuscitation
Offer a holistic service to patients and their families, developing where appropriate an ongoing plan of care/support, with an emphasis on prevention and self-care
About us Hollyns Health and Wellbeing is a GP Practice based over two sites, Clayton and Allerton, Bradford. We are seeking a full-time experienced and enthusiastic Healthcare Assistant. GP Practice experience is desirable.
The Surgery has approximately 12,600 patients and includes GPs, Nurses, Health Care Assistants, Pharmacists, Advanced Clinical Practitioners, Advanced Nurse Practitioners, and Administration staff.
We offer chronic disease clinics for diabetes, asthma, and COPD, spirometry, active GP and Nursing training and teaching practice, and utilize the SystmOne clinical system with high QOF achievement. We are part of a Primary Care Network with access to additional pharmacists, social prescribers, and physiotherapy, and provide minor surgery, sexual health, diabetes, anticoagulation, and pain management services available for patients.
Job responsibilities
Offer chronic disease management in line with local and national policy
Undertake opportunistic screening when clinically required
Perform venepuncture and electrocardiography
Carry out ear examination and irrigation
Administer adult and, where applicable, pediatric injections/immunizations/vaccines under an individualised prescription (PSD)
Provide advice on lifestyle issues; encouraging, assisting, and supporting patients in changing their unhealthy behaviors and referring on appropriately
Be aware and recognize the signs of child abuse, family violence, vulnerable adults, substance abuse, addictive behaviors, and suicidal tendencies; proactively utilize local referral procedures where necessary
Manage workload effectively and answer any direct tasks, emails, or communications in a timely manner
When required, be available to carry out home visits (staff must ensure relevant car insurance level is in place to support this)
Apply infection control measures when collecting and handling laboratory specimens, disposing of waste materials, dealing with blood and body fluid spillages, and reporting and treating sharps injuries; promoting best practice within the Practice
Assist and support medical/nursing colleagues in the management of clinical emergencies as required
Undertake annual training and demonstrate competency in anaphylaxis and resuscitation techniques
Flexibility of Working Hours
You will be expected, when appropriate, as part of your role, to cover sickness and annual leave, which is integral to the effective running of the Practice. You will also be expected to be available if required to assist in extended surgeries to cater for the practice need.
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately in all circumstances.
In the performance of the duties outlined in this Job Description, the post-holder will have access to confidential information relating to patients and their carers; practice staff and other healthcare workers, and also to information relating to the Practice as a business organization. Information from these sources is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers, or the business of the Practice may only be divulged to authorized persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others' health, safety, and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control policy and published procedures. This will include:
Utilizing security systems appropriate to the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Undertaking and making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Active reporting of health and safety hazards and infection hazards immediately
Keeping own work areas and general/patient areas clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder's role
Equality and Diversity:
The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, to include:
Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues
Acting in a way that recognizes the importance of people's rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their differing beliefs, circumstances, feelings, priorities, and rights.
Personal/Professional Development:
The post-holder will participate in any training program implemented by the Practice as part of this employment, such training to include:
Participation in regular performance reviews
Taking responsibility for identifying own development and learning needs and for maintaining a record of own personal and/or professional development
Undertaking training to upskill should the practice have a need for the post holder to do so
Utilizing acquired skills and activities to assist others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
Work effectively with individuals in other agencies to meet patients' needs
Effectively manage own time, workload, and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize people's needs for alternative methods of communication and respond accordingly
Person Specification Qualifications
General education to Grade C or above
NVQ Level 3 or working towards
Evidence of further academic achievement/practice relevant to primary care e.g., ECG
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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