Healthcare Support Worker – Critical Care

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Full time
Location: Winchester
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Job offered by: NHS
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Healthcare Support Worker - Critical Care

Hampshire Hospitals NHS Foundation Trust

The role of the health care assistant in critical care is to assist and support the qualified health professionals/nurses in ensuring optimal care can be provided for our patients. The delivery of high quality, effective, safe and compassionate health care to the patients of the Hampshire Hospitals Foundation Trust is the most important objective for the organisation. The post holder will assist the trained nurses with repositioning patients, washing, ordering meals as well as maintaining stock within the individual bed spaces and the department. The post holder will also be required to provide comfort and support to patients and families whilst maintaining respect, privacy, dignity, and confidentiality. They will ensure that a welcoming and professional greeting is provided to patients and visitors, and to ensure that the Nursing and Medical staff are well supported in their own roles. Critical care health care assistants will assist in the smooth running of discharging patients and prepare bed spaces ready for the next critical care admission, maintaining infection control standards in line with Trust policy. The role also entails decontaminating, preparing and setting up vital equipment ready for use. Please read the job description carefully as this role is very different from a ward-based HCA. You may be required to work cross site and help out on the wards. Main duties of the job

The critical care health care assistant role differs from the ward health care assistant as per detailed job description. Therefore the apprenticeship training is not included but can be discussed later on in your health care career if this is something you are interested in. To support the qualified practitioners in the delivery of a seven-day, twenty-four-hour service, this includes: Prioritising own workload, regularly reporting back to line manager. Ensuring patient safety is maintained and patient experience is positive by treating all patients, relatives, and colleagues with respect, dignity, compassion, and courtesy in accordance with Trust values. Answering the telephone in a professional and welcoming manner, responding to queries where possible and escalating appropriate enquiries to the nursing or medical team. Maintaining confidentiality of patient information. Making necessary arrangements and/or follow up for general ward maintenance and the repairing of equipment. About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester, and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement, and excellence thrive. We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer. The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust. Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. This job role is different from a HCA based on a ward - as per the job description. Person Specification

Training & Qualifications

Literacy level 1-9 (GCSE A-G) Numeracy level 1-9 (GCSE A-G) IT Literate/NVQ/ESOL/BTEC Experience

Able to demonstrate current knowledge and identify own learning needs Experience in a customer-facing role Previous NHS experience Skills

Flexible and professional attitude Evidence of recent study/work that demonstrates skills and ability Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name

Hampshire Hospitals NHS Foundation Trust

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