Hampshire and Isle of Wight Healthcare NHS Foundation Trust
The Health Care Support Worker will work as an active member of the Urgent Community Response Team to provide a high quality, efficient and effective service to patients. Main duties of the job
Maintain excellent communication with patients, relatives and members of the team regarding all aspects of care, demonstrating a variety of communication skills in accordance to patient need. Maintain clear, concise and legible documentation in accordance to organisational policy. Communicate on complex and sensitive issues. Use a range of verbal and non-verbal communication tools to communicate complex information effectively with service users, families, colleagues, team members and other agencies to facilitate the delivery of care programmes. Reflect on barriers to communication and use knowledge of different methods to support and improve communication with individuals. Communicate appropriate information to and from other departments/service areas as required. About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Person Specification
Qualifications
Full Driving licence Experience within a health care setting Literacy and Numeracy level 2 (GCSE A-C) Care Certificate First Aid certificate Community experience Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust £24,071 to £25,674 a year based on full time hours.
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