Helpdesk Administrator

Helpdesk Administrator focuses on acting as the first point of contact for customers, responding to enquiries and delivering a high standard of customer support.

What the role involves

• Acting as the first point of contact for customers, responding to enquiries and delivering a high standard of customer support.
• If you require any support or adjustments during the recruitment process due to a disability, please contact us directly to discuss your needs.

Skills and requirements

• Have previous experience in a customer-facing or administrative role where strong communication skills were essential.

Confirmed role details

• The package for this position offers a salary between £26,000-£27,000, with working hours of Monday to Friday, 9am-5pm.

Candidate fit

• Supporting strong communication across departments to help ensure smooth day-to-day operations.
• Demonstrating excellent attention to detail and the ability to work efficiently within a busy and varied environment.
• Be highly organised, able to manage multiple tasks effectively, and comfortable working in a fast-paced setting.

Additional role context

• Honeycomb is pleased to partner with a long-standing client in the search for a Helpdesk Administrator to join their team based in Warrenpoint.
• This is an excellent opportunity to become part of a growing business operating within a fast-moving and engaging industry.
• The Helpdesk Administrator plays an important role within the organisation, acting as a central contact point for customers while coordinating maintenance schedules for internal en.

Known job details

• Pay: £26,000-£27,000