This is a great role for a hardworking Helpdesk Co-ordinator within an expanding local organisation where you will have the opportunity to make a really valuable contribution to the Company’s continuing success.
Some of your duties will include:
Co-ordinating maintenance requirements on behalf of residential housing tenants Liaising with tenants over the telephone to schedule the repair or maintenance of properties Preparing job sheets, allocating work to the maintenance team and allocating work on the schedule Logging details of all calls managed on the computer system and updating database when required Tracking the progress of maintenance and repair jobs being completed from instigation through to completion Checking with tenants once work has been completed to ensure they are happy with the service provided
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Co-ordinating maintenance requirements on behalf of residential housing tenants Liaising with tenants over the telephone to schedule the repair or maintenance of properties Preparing job sheets, allocating work to the maintenance team and allocating work on the schedule Logging details of all calls managed on the computer system and updating database when required Tracking the progress of maintenance and repair jobs being completed from instigation through to completion Checking with tenants once work has been completed to ensure they are happy with the service provided
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