Helpdesk Coordinator

The Helpdesk Coordinator position centres on processing customer orders accurately and in line with procedures. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Known job details

• Contract: Contract
• Work model: Hybrid

Likely focus of the role

• Processing customer orders accurately and in line with procedures.
• Managing inbound and outbound customer calls relating to PPE products and general enquiries.
• Act as a key point of contact between different sites to ensure smooth order flow and issue resolution.

Requirements mentioned

• Relevant technical experience with the stack, platform, data, or support environment is important.