Helpdesk Engineer

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Per hour
Location: London
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Job offered by: Daxis Web BV
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Category:
We are looking for a

Helpdesk Engineer (Nights)

to provide IT Technical Support for a three month contract, paying £17.69 per hour, inside of IR35, working at the client's offices in Hampshire.

Summary:

Night Shifts start at 5pm, end at 8am, with three nights in a row, then 4-5 days off. On average you will be working 45 hours per week.

Main Responsibilities:

We are looking for an organised, customer focused, enthusiastic person to join our team who has excellent IT Technical support skills. First class customer service skills are needed; a good, calm, reassuring manner is essential with a strong attention to detail. You will be taking a variety of support calls, aiming to fix all technical issues remotely or over the telephone. Essential Experience Required:

You will have an excellent knowledge of MS Windows Operating Systems, Active Directory, Office 365, Remote Control Support Tools, PC / Laptop & Printer Hardware plus knowledge of Build Technology/Imaging Tools. Experience of using a computerised Helpdesk/Service Desk system and knowledge of ITIL processes are essential. This candidate also needs to have a good range of troubleshooting skills in wireless technologies relating to hardware and access points. You need to be a team player as well as be able to work on your own.

Please apply should you meet the above criteria. #J-18808-Ljbffr

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