Salary range:
£33,291 - £36,345 per annum Work location:
Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP Hours per week:
36 Contract type:
Temporary for 12 months Closing date:
9 February 2025
About Us:
At Westminster City Council, we don't just listen to the voices and experiences of our residents - we listen to our people too. We are committed to creating a supportive environment for our staff, celebrating diversity and inclusion.
The Role:
As a Helpdesk Administrator in our Corporate Property team, you can use your people skills to make your own powerful contribution to delivering first-class customer service. You will be the first point of contact for enquiries from council staff, building users, and corporate landlords. You'll record data onto our facilities management system and follow up with contractors regarding documentation and evidence of completed work, providing regular updates to customers.
About You:
You are confident on the telephone and able to record detailed data on an IT system. You are committed to great customer service and have experience delivering it. You are calm under pressure and possess strong organizational skills to manage a busy workload. Knowledge of facilities management or building maintenance is a plus, but full training can be provided.
What We Offer:
Westminster is home to a diverse community and vibrant businesses. We pride ourselves on being an inclusive workplace and employer of choice, encouraging applications from individuals of all backgrounds. We promote equality, diversity, inclusion, and wellbeing, aiming to create a workplace where everyone feels valued and empowered.
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for an interview, you will be asked if you need any reasonable adjustments to attend, and we will make these wherever possible.
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