Helpline Adviser

·
Full time
Location: Shoreham-by-Sea
·
Job offered by: Citizens Advice
·
Salary

£24000

Location

Shoreham on Sea

Workplace

Office based

Contract

Permanent

Hours per week

37

How to apply About the role

We are seeking a compassionate and dedicated Helpline Adviser to join our Help Through Hardship team (OR possibly 'Help to Claim'). In this role, you will provide essential support and guidance to individuals facing challenging circumstances. Your ability to communicate effectively and analyse situations will be crucial in helping clients navigate their difficulties. This position requires a strong commitment to customer service and the ability to work empathetically with diverse populations. We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.

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