Higher Level Clinical Support Worker – Ward Areas

·
Full time
Here at East and North Hertfordshire NHS Trust,

Our mission is: Providing high-quality, compassionate care for our communities

Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service

Job overview

We are recruiting for Clinical Support Workers who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will work under the supervision of a Registered Nurse to provide a high standard of patient care.

You must be 18+ to undertake this post.

Assessments will take place on Wednesday 29th January 2025, if you are successful you will be invited back for your interview.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

The

ideal candidate will be:

Kind and caring Friendly and approachable Able to follow instruction and procedures in line with Trust Policy Able to demonstrate using own initiative Be flexible

Some of the responsibilities within the role of Clinical Support Worker are: Communicating with patients Working under the supervision of a Registered Nurse/Midwife Washing / dressing patients Taking patients physiological observations Making beds and cleaning bed areas Serving meals and assisting feeding patients Talking / listening to patients

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Essential criteria Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Knowledge

Essential criteria Awareness of clinical setting and clinical care Skills

Essential criteria Ability to communicate effectively with people with varying levels of understanding Evidence of being self-motivated Evidence of working effectively as part of a team Basic IT skills - ability to use keyboard or willingness to develop Excellent time management and organisational skills Ability to work in a busy, sometimes pressurized environment Ability to work to deadlines Ability to use judgement on when to escalate issues and problems

Qualifications / Training

Essential criteria GCSEs (or equivalent qualification or standard) in English and Math

Desirable criteria Care Certificate Health and Social Care Level 2

Our values

We want our staff to believe in, demonstrate and live our values in everything we do.

Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together.

Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas.

Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Committed to our Community

East and North Hertfordshire NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under-represented in various parts of our workforce.

We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working.

We are proud to be a Disability Confident employer and achieved our status in 2019.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing resourcing.enh-tr@nhs.net

When you apply...

Please note that vacancies may close prior to the advertised closing date in certain circumstances. Please ensure that you make your application as soon as possible.

All correspondence relating to vacancies will be via the e-mail address you have provided on your application form. Some servers automatically send e-mails to your junk mail so please check as well as your inbox.

As a publicly funded employer, we need to ensure we utilise our funds responsibly, this may mean we are unable to support sponsorship required to gain the right to work for particular positions. We strongly advise you to contact the line manager or a member of the Resourcing Team before applying to confirm if we will be able to support with sponsorship for that post. #J-18808-Ljbffr

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