Company:
National Plant Hire Company Job Title:
Hire & Sales Coordinator Location:
Eastleigh Salary:
Up to £31k / annum + bonus + excellent benefits We have an exciting opportunity for a Hire Controller to join the team of a national company that supplies plant hire equipment to the construction industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to manage a busy hire desk within their customer's offices in Eastleigh. Candidates with strong customer service, planning, and coordinating experience will be considered. The role reports into the Service Manager, and the main responsibilities include: Deal with all telephone and email enquiries and raising of contracts. Maintain spreadsheets and reports. Obtain detailed information from customers requesting plant, off-hiring plant, or reporting breakdowns. Source and re-hire non-company equipment ensuring both best price and quality. Liaise with other depots to ensure that equipment is available. Secure additional revenue through add-on sales and converting off-hires into hires. Assist with any problems regarding on hires, off hires, and breakdowns using the escalation process where necessary. Collate weekly KPI information. Requirements: Experience in the hire industry is preferable, but not essential. Strong customer service and communication skills. Strong IT skills including MS packages. You must be reliable, enthusiastic, and well-organised. Independent worker. The successful candidate will need to be self-motivated and proactive.
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National Plant Hire Company Job Title:
Hire & Sales Coordinator Location:
Eastleigh Salary:
Up to £31k / annum + bonus + excellent benefits We have an exciting opportunity for a Hire Controller to join the team of a national company that supplies plant hire equipment to the construction industry. Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to manage a busy hire desk within their customer's offices in Eastleigh. Candidates with strong customer service, planning, and coordinating experience will be considered. The role reports into the Service Manager, and the main responsibilities include: Deal with all telephone and email enquiries and raising of contracts. Maintain spreadsheets and reports. Obtain detailed information from customers requesting plant, off-hiring plant, or reporting breakdowns. Source and re-hire non-company equipment ensuring both best price and quality. Liaise with other depots to ensure that equipment is available. Secure additional revenue through add-on sales and converting off-hires into hires. Assist with any problems regarding on hires, off hires, and breakdowns using the escalation process where necessary. Collate weekly KPI information. Requirements: Experience in the hire industry is preferable, but not essential. Strong customer service and communication skills. Strong IT skills including MS packages. You must be reliable, enthusiastic, and well-organised. Independent worker. The successful candidate will need to be self-motivated and proactive.
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