About the Role
Joining our Property Recruitment division, we are seeking our newest
Holiday Let Advisor
to join our
Port Isaac
based team at our
John Bray Cornish Holidays
regional brand.
This sales-focused challenge offers the opportunity to earn a
generous uncapped commission
on top of our base salary, with average earners achieving
£600-£700 per month . High achievers can earn rewards including a trip to Paris and meals out.
Please note: This position is based at our Port Isaac location with hybrid-working available after an initial 6 months training period (held at our Chester Head Office). Quarterly travel to our Chester Head Office for team meetings and ongoing training is also required. Paying a salary of £22,308 (OTE potential of £29,000-£30,000 per annum) Working Monday-Friday (either 9am-5.30pm or 10.30am-7pm) plus one weekend in three Plus uncapped bonus scheme with potential to earn around £600+ extra per month 33 days annual leave including bank holidays Plus an additional day off for your Birthday Plus two volunteering days per year A flexible hybrid-working policy post 6 month probation Enhanced maternity and paternity policy Inclusive and supportive work environment Employee discounts and benefits with wellbeing at the centre Opportunities for career progression, personal development, and recognition Comprehensive training and development programs to set you up for success Study support for additional qualifications, courses, and accreditations Numerous dedicated wellbeing initiatives and access to 24/7 mental health support Gaining full training from our talented training team, you will take charge of your own workload whilst greeting potential owners visiting our local regional branches, advising them as an expert in the products and services at Sykes, guiding them through their intention to holiday let and onboarding with Sykes Cottages.
We want to hear from those with keen negotiation and communication skills to collate documentation from the Owner and our internal Teams to guide Owners through an experiential journey to let their property, meeting your targets in conversion rates, accuracy of listings, and collation of compliance documentation, working alongside the Property Recruitment Management team to deliver outstanding results, positively driving change, and motivating and inspiring your fellow team members. Your Responsibilities
Build long-lasting relationships with owners through clear communication and understanding of their needs and holiday letting experience Guide owners through their journey from initial visit to onboarding, following internal guidelines and procedures Upsell features to create value for both the owner and the business Collaborate with the Field Team and in-house departments to ensure effective relationship-building with owners Ensure a world-class speed to market process executed with a thorough and rigorous quality sign-off process Strive for success by applying training to achieve personal and professional goals Skills and Experience
It’s just as much about personality as it is about skills for us!
While experience in a similar role is advantageous, we will provide full training from our dedicated team to ensure you succeed and support you every step of the way as you build your confidence and career as part of our team! By being One Team, Owning it, Communicating Honestly, and showcasing a devotion to Learning, Growing, and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners, and Colleagues alike.
All we ask is that you have the following: Previous experience working closely and successfully with customers Strong proven customer experience skills, preferably within a call centre environment Proven professionalism, self-motivation, and strong organisational abilities Strong aptitude for learning and adaptability, with a coachable mindset Willingness to actively engage with training programs to develop skills and succeed Enthusiasm for taking on new career challenges and driving personal growth Commercial acumen Excellent communication skills, both written and verbal Excellent attention to detail and a keen eye for accuracy Sales and upselling experience Strong interpersonal and negotiation skills Self-motivated driven by performance Able to work under own initiative and to tight deadlines Computer literate. ...although standouts will also have: Proven ability within a sales through service environment Holiday Letting experience A good geographical knowledge of the UK/Ireland. Please note:
This position is a shift rota role, working 5 days out of 7 covering 9am-5.30pm or 10.30am-7pm to include Saturdays and Sundays. Who We Are
Sykes Holiday Cottages is a business with big dreams and bursting with ambition. We have pinned our sights on becoming the UK's number one holiday rental agency and will stop at nothing to reach our goal, combining over 30 years’ industry experience with our fierce company drive to become the best in the market for what we do. What started as a small, family-run company has now grown to be a 2000-strong workforce of ambitious, passionate professionals working under the Forge Holiday Group parent brand. Sykes Holiday Cottages is extremely proud to be B Corp Certified, which means we are part of a global community of businesses leading a worldwide movement for an equitable, inclusive, and regenerative economy. Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds, and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help. Apply now to be a part of our inclusive and supportive work environment, where you'll find excellent opportunities for career progression and personal development!
#J-18808-Ljbffr
Joining our Property Recruitment division, we are seeking our newest
Holiday Let Advisor
to join our
Port Isaac
based team at our
John Bray Cornish Holidays
regional brand.
This sales-focused challenge offers the opportunity to earn a
generous uncapped commission
on top of our base salary, with average earners achieving
£600-£700 per month . High achievers can earn rewards including a trip to Paris and meals out.
Please note: This position is based at our Port Isaac location with hybrid-working available after an initial 6 months training period (held at our Chester Head Office). Quarterly travel to our Chester Head Office for team meetings and ongoing training is also required. Paying a salary of £22,308 (OTE potential of £29,000-£30,000 per annum) Working Monday-Friday (either 9am-5.30pm or 10.30am-7pm) plus one weekend in three Plus uncapped bonus scheme with potential to earn around £600+ extra per month 33 days annual leave including bank holidays Plus an additional day off for your Birthday Plus two volunteering days per year A flexible hybrid-working policy post 6 month probation Enhanced maternity and paternity policy Inclusive and supportive work environment Employee discounts and benefits with wellbeing at the centre Opportunities for career progression, personal development, and recognition Comprehensive training and development programs to set you up for success Study support for additional qualifications, courses, and accreditations Numerous dedicated wellbeing initiatives and access to 24/7 mental health support Gaining full training from our talented training team, you will take charge of your own workload whilst greeting potential owners visiting our local regional branches, advising them as an expert in the products and services at Sykes, guiding them through their intention to holiday let and onboarding with Sykes Cottages.
We want to hear from those with keen negotiation and communication skills to collate documentation from the Owner and our internal Teams to guide Owners through an experiential journey to let their property, meeting your targets in conversion rates, accuracy of listings, and collation of compliance documentation, working alongside the Property Recruitment Management team to deliver outstanding results, positively driving change, and motivating and inspiring your fellow team members. Your Responsibilities
Build long-lasting relationships with owners through clear communication and understanding of their needs and holiday letting experience Guide owners through their journey from initial visit to onboarding, following internal guidelines and procedures Upsell features to create value for both the owner and the business Collaborate with the Field Team and in-house departments to ensure effective relationship-building with owners Ensure a world-class speed to market process executed with a thorough and rigorous quality sign-off process Strive for success by applying training to achieve personal and professional goals Skills and Experience
It’s just as much about personality as it is about skills for us!
While experience in a similar role is advantageous, we will provide full training from our dedicated team to ensure you succeed and support you every step of the way as you build your confidence and career as part of our team! By being One Team, Owning it, Communicating Honestly, and showcasing a devotion to Learning, Growing, and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners, and Colleagues alike.
All we ask is that you have the following: Previous experience working closely and successfully with customers Strong proven customer experience skills, preferably within a call centre environment Proven professionalism, self-motivation, and strong organisational abilities Strong aptitude for learning and adaptability, with a coachable mindset Willingness to actively engage with training programs to develop skills and succeed Enthusiasm for taking on new career challenges and driving personal growth Commercial acumen Excellent communication skills, both written and verbal Excellent attention to detail and a keen eye for accuracy Sales and upselling experience Strong interpersonal and negotiation skills Self-motivated driven by performance Able to work under own initiative and to tight deadlines Computer literate. ...although standouts will also have: Proven ability within a sales through service environment Holiday Letting experience A good geographical knowledge of the UK/Ireland. Please note:
This position is a shift rota role, working 5 days out of 7 covering 9am-5.30pm or 10.30am-7pm to include Saturdays and Sundays. Who We Are
Sykes Holiday Cottages is a business with big dreams and bursting with ambition. We have pinned our sights on becoming the UK's number one holiday rental agency and will stop at nothing to reach our goal, combining over 30 years’ industry experience with our fierce company drive to become the best in the market for what we do. What started as a small, family-run company has now grown to be a 2000-strong workforce of ambitious, passionate professionals working under the Forge Holiday Group parent brand. Sykes Holiday Cottages is extremely proud to be B Corp Certified, which means we are part of a global community of businesses leading a worldwide movement for an equitable, inclusive, and regenerative economy. Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds, and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help. Apply now to be a part of our inclusive and supportive work environment, where you'll find excellent opportunities for career progression and personal development!
#J-18808-Ljbffr
