Job Description
About The Role HomeServe are currently recruiting for Water Mains Technicians to join our team!
Location:
Hemel Hempstead or within a 20 minute drive of a HP postcode Full Time:
40 hours a week including some evening, weekend and bank holiday work Salary:
Between £39,629 - £43,000 (includes location allowance) depending upon experience and a £1500 signing on bonus! As part of your role with HomeServe, you will be attending customers' properties, identifying leaks on the water supply pipes, excavating ground to fix pipes, and making the ground good once complete. Previous experience of identifying leaks, repairing, and laying water mains is essential; due to the role, you must be comfortable working outdoors in all weather types. A little more about the role: As a Water Mains Technician, you will represent the HomeServe brand and undertake the maintenance and repair work of mains water pipes in private domestic properties. You will provide industry-leading service aligned with our customer and people promises, to help us enhance our reputation and drive customer growth. We offer an industry-leading reward package to attract the best in our field. Your benefits working for HomeServe:
Basic starting salary of up to £39,629 with an OTE of over £43,000 if you opt in to additional hours at an enhanced rate £3,000 signing on bonus paid in 2 instalments Fantastic pension scheme Up to 33 days annual leave (including bank holidays) Holiday buy and sell Our online benefits portal provides great discounts across a range of retailers Employee assistance programme looking out for you and your family Company vehicle with fuel card and all the parts and tools to deliver excellent service Full uniform and safety equipment is provided We are continually investing in our technology We have a bespoke private award-winning training facility, backed up by field-based coaching teams to support your ongoing learning and development in the role About The Candidate What you'll have:
Previous experience of identifying leaks, repairing, and laying water mains Experience of working in all weather types Must hold a full UK driving license, with 6 or fewer penalty points Must be able to approach and resolve problems logically Can demonstrate commitment and enthusiasm for the task in hand Excellent customer service skills It would also be great if you had experience of working in an FCA regulated environment Ideally WIAPS and CCNSG or NVQ Level 2 - but not essential At HomeServe, you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognize a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. Training & Support: To help you settle into your career with HomeServe, you will undertake our extensive training programme: Week 1 will be Monday to Friday 09:00-17:00 in our award-winning training facility, covering all things HomeServe, Health and Safety, tools and equipment Weeks 2-3 you will be buddied up with an experienced HomeServe Water Mains Technician Week 4 will be 3 days in Nottingham for additional training and support Where geographically appropriate, we will pay for your accommodation Could you be who we are looking for? It's our people that truly make what we do so special. As part of the HomeServe family, your job will be to put our customers first and we will give you everything you need to make this happen. About The Company: Here at HomeServe, we work hard to build an inclusive, supportive, fun, and collaborative culture that empowers all our people to do the right thing. Whether you work on the frontline, talking to customers on the phone or in their homes, or you work in our Support Functions, we focus on putting customers' needs at the heart of everything we do. JBRP1_UKTJ
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About The Role HomeServe are currently recruiting for Water Mains Technicians to join our team!
Location:
Hemel Hempstead or within a 20 minute drive of a HP postcode Full Time:
40 hours a week including some evening, weekend and bank holiday work Salary:
Between £39,629 - £43,000 (includes location allowance) depending upon experience and a £1500 signing on bonus! As part of your role with HomeServe, you will be attending customers' properties, identifying leaks on the water supply pipes, excavating ground to fix pipes, and making the ground good once complete. Previous experience of identifying leaks, repairing, and laying water mains is essential; due to the role, you must be comfortable working outdoors in all weather types. A little more about the role: As a Water Mains Technician, you will represent the HomeServe brand and undertake the maintenance and repair work of mains water pipes in private domestic properties. You will provide industry-leading service aligned with our customer and people promises, to help us enhance our reputation and drive customer growth. We offer an industry-leading reward package to attract the best in our field. Your benefits working for HomeServe:
Basic starting salary of up to £39,629 with an OTE of over £43,000 if you opt in to additional hours at an enhanced rate £3,000 signing on bonus paid in 2 instalments Fantastic pension scheme Up to 33 days annual leave (including bank holidays) Holiday buy and sell Our online benefits portal provides great discounts across a range of retailers Employee assistance programme looking out for you and your family Company vehicle with fuel card and all the parts and tools to deliver excellent service Full uniform and safety equipment is provided We are continually investing in our technology We have a bespoke private award-winning training facility, backed up by field-based coaching teams to support your ongoing learning and development in the role About The Candidate What you'll have:
Previous experience of identifying leaks, repairing, and laying water mains Experience of working in all weather types Must hold a full UK driving license, with 6 or fewer penalty points Must be able to approach and resolve problems logically Can demonstrate commitment and enthusiasm for the task in hand Excellent customer service skills It would also be great if you had experience of working in an FCA regulated environment Ideally WIAPS and CCNSG or NVQ Level 2 - but not essential At HomeServe, you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognize a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. Training & Support: To help you settle into your career with HomeServe, you will undertake our extensive training programme: Week 1 will be Monday to Friday 09:00-17:00 in our award-winning training facility, covering all things HomeServe, Health and Safety, tools and equipment Weeks 2-3 you will be buddied up with an experienced HomeServe Water Mains Technician Week 4 will be 3 days in Nottingham for additional training and support Where geographically appropriate, we will pay for your accommodation Could you be who we are looking for? It's our people that truly make what we do so special. As part of the HomeServe family, your job will be to put our customers first and we will give you everything you need to make this happen. About The Company: Here at HomeServe, we work hard to build an inclusive, supportive, fun, and collaborative culture that empowers all our people to do the right thing. Whether you work on the frontline, talking to customers on the phone or in their homes, or you work in our Support Functions, we focus on putting customers' needs at the heart of everything we do. JBRP1_UKTJ
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