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Hospital Administrator - Helston Community Hospital, Helston
Client:
Cornwall Partnership NHS Foundation Trust Location:
Helston, United Kingdom EU work permit required:
Yes Job Reference:
aa7e761aa31a Job Views:
9 Posted:
23.01.2025 Expiry Date:
09.03.2025 Job Description:
Job summary We are currently looking for an administrator to join the Administration Team at Helston Community Hospital. The post is full-time working hours per week (although part-time may be considered) and will include some evenings, weekends, and Bank Holidays. The hour shifts are rostered and cannot be fixed or set days. A uniform is provided. The primary duty of the postholder will be to alternate between the busy inpatient ward and main reception. The candidate will need to be extremely organised, pay close attention to detail, and be flexible to deal with changing work environments and priorities. Having the ability to learn new processes and procedures quickly will also be necessary. Previous experience of working in a patient or client-focused environment will be an advantage, as will experience of working in a busy reception. Training and support will be given to the successful applicant. Main duties of the job To provide full clerical and administrative support to the inpatient ward, the Outpatients' Department, the Minor Injury Unit (MIU), and/or the clinical teams. There is a requirement to cover the ward and main reception, on a rostered admin rota, which are key functions within the hospital. To be the first point of contact for all patients, visitors, and members of the public attending the hospital and to ensure they are fully assisted as required. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays, lots of people choose to visit the area. This increases the numbers of people who use our services. Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents. Person Specification Education / Qualifications Essential Basic numeracy and literacy skills Knowledge and experience of using Microsoft Office or similar applications NVQ or RSA 2 or equivalent experience Experience of working in an administrative setting Experience of managing electronic and paper-based diary / appointment systems Healthcare / NHS administrative experience Skills and Aptitude Essential Word processing and data inputting skills Ability to communicate clearly by telephone and face to face with a range of people including patients, health & social care professionals, and the public Experience of working in a very busy reception area Knowledge and abilities Essential Ability to use initiative when dealing with queries
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Client:
Cornwall Partnership NHS Foundation Trust Location:
Helston, United Kingdom EU work permit required:
Yes Job Reference:
aa7e761aa31a Job Views:
9 Posted:
23.01.2025 Expiry Date:
09.03.2025 Job Description:
Job summary We are currently looking for an administrator to join the Administration Team at Helston Community Hospital. The post is full-time working hours per week (although part-time may be considered) and will include some evenings, weekends, and Bank Holidays. The hour shifts are rostered and cannot be fixed or set days. A uniform is provided. The primary duty of the postholder will be to alternate between the busy inpatient ward and main reception. The candidate will need to be extremely organised, pay close attention to detail, and be flexible to deal with changing work environments and priorities. Having the ability to learn new processes and procedures quickly will also be necessary. Previous experience of working in a patient or client-focused environment will be an advantage, as will experience of working in a busy reception. Training and support will be given to the successful applicant. Main duties of the job To provide full clerical and administrative support to the inpatient ward, the Outpatients' Department, the Minor Injury Unit (MIU), and/or the clinical teams. There is a requirement to cover the ward and main reception, on a rostered admin rota, which are key functions within the hospital. To be the first point of contact for all patients, visitors, and members of the public attending the hospital and to ensure they are fully assisted as required. About us We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability. We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays, lots of people choose to visit the area. This increases the numbers of people who use our services. Job responsibilities To view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents. Person Specification Education / Qualifications Essential Basic numeracy and literacy skills Knowledge and experience of using Microsoft Office or similar applications NVQ or RSA 2 or equivalent experience Experience of working in an administrative setting Experience of managing electronic and paper-based diary / appointment systems Healthcare / NHS administrative experience Skills and Aptitude Essential Word processing and data inputting skills Ability to communicate clearly by telephone and face to face with a range of people including patients, health & social care professionals, and the public Experience of working in a very busy reception area Knowledge and abilities Essential Ability to use initiative when dealing with queries
#J-18808-Ljbffr
