Hospitality and Events Manager

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Full time
Location: Stoke-on-Trent
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Job offered by: Knights
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Category:
Knights has always done things differently. In 2012, we became the first UK legal sector organisation to secure private equity investment, shifting from a traditional partnership to a corporate structure and clearly separating management from fee earners. Our model's success led to significant growth over six years, and since our AIM market listing in June 2018, we've seen consistent increases in turnover and profits. With more than 1,350 colleagues across 26 locations, our strong organic growth combined with quality acquisitions, we've strengthened our position in key markets. We're equipped to execute our growth strategy and aim to be the leading legal and professional services firm outside London. Our distinctive business model and culture help us attract professionals who prefer a modern approach. Opportunity

We are now seeking an experienced and dynamic individual to join our busy and growing Hospitality and Events Team. The successful candidate will be excited to design, co-ordinate and elevate both internal and external events, working individually and as part of a wider, national team. This role requires a candidate who can deliver exceptional experiences with energy and enthusiasm and who will be organised, creative and professional in all that they do. This role will work with colleagues across all parts of the business in addition to external suppliers, ensuring activity is delivered in the most flawless and premium way. Responsibilities

In this position, your responsibilities will include: Using our in-house ticketing system Zendesk, manage all hospitality in the client suite and internal meeting rooms (across 26 locations) ensuring activity is fully supported and instructions are communicated to premium and consistent standards. Booking meeting rooms in all office locations and reviewing the space/set up styles to best suit. Conducting research and providing creative ideas for event themes, venues, and formats that reflect the firm's premium position. Elevating all in and out of house client activity which may challenge historical events and standards, and doing so sensitively (events, BD opportunities). Building strong relationships with colleagues and suppliers to ensure a seamless event experience. Working with colleagues to ensure activity is supported in the best way possible, e.g., meet and greet available and premium food/refreshments, reflective of standards. Sourcing, ordering from, and liaising with suppliers for: lunch events, bespoke networking receptions, external venues and events. Managing the events calendar to ensure all information is gained in advance and the calendar is kept up to date. Proactive planning for pan-office hospitality events to encourage our ‘one team’ message; e.g., World Mental Health Day / World Kindness Day. Skills

Excellent verbal and written communication skills. Ability to develop and pitch creative ideas confidently. Skilled in writing in a professional manner. Self-starter, with the ability to manage multiple projects and deadlines. Highly organised with strong administrative confidence. We offer a unique environment; you will be part of a one team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team-based environment. Most excitingly of all, you can help change the way we all think about and deliver the future of legal and professional services in a friendly, caring business, with little (if any) hierarchy. Our culture of positivity and transparency provides a great platform for the right people to take their careers to the next level.

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