Hospitality Assistant

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Full timePer hour
Location: Bracknell
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Job offered by: Redefined Ltd
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Category: IT & Technology
About the role Due to working time regulations, applicants must be 18 years or over to apply. In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role. At a Glance Contract Type:

Permanent

Location:

Bracknell

Salary Range:

£11.44 - £12.21 per hour

Partnership Level:

10

Hours: 16 hours per week Thursday and Friday 16:30 - 20:30 Saturday 07:30 - 11:30 Sunday 22:30 - 02:30

Job Requirements We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership. A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene. The successful candidate will openly demonstrate a passion for food service and be motivated to deliver sales and cost targets. Key Responsibilities Including but not limited to: Take delivery of food stock and distribute as required.

Heavy lifting and carrying of food products and ingredients safely.

Stock rotation and storage management.

Clear waste appropriately, considering H&S and environmental impacts.

Assist in the basic preparation of food products.

Manage the emptying of bins, waste and recycling in the kitchen.

Collect and wash pots, pans and utensils.

Help chefs keep areas clean and organized.

Provide a great level of service and consistently promote products to customers.

Be a brand ambassador by being a warm and friendly Partner who provides an outstanding customer experience.

Monitor and reduce wastage through correct ordering and record keeping.

Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards.

Resolve customer queries or complaints at the first point of contact.

Full compliance with John Lewis Partnership Catering policies and legislation.

Full compliance with Health and Safety Regulations.

Carry out due diligence tasks and keep accurate records.

Ensure the vending operation delivers outstanding service to meet Partners' needs.

Ensure that fresh food, snack and hot beverage machines across the site are replenished and in good working order.

Maintain food safety requirements.

Essential skills you’ll need: Food Safety Level 2 (or willingness to undertake training).

Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality.

Demonstrable experience using initiative.

Desirable skills: Food Safety Level 3.

Benefits of the Partnership and the role: Full-time working holiday entitlement: 22 days holiday, plus public and bank holidays.

Excellent work-life balance, including focus on well-being and flexible working.

Defined Contribution pension scheme with matched contributions (up to 8% of pay).

Partnership discount in store and online after completing probation.

Simple cycle to work support scheme.

Access to exclusive hotels after three months of service.

Learn more about our extensive range of benefits at

https://www.jlpjobs.com/about/benefits/ .

Next Steps: The application form consists of a CV upload followed by application questions. Please refresh the page each time you complete a task.

Successful applicants will likely have a 1st stage interview.

Let us know about any adjustments you might need to support the recruitment process.

Thank you for your patience and interest in joining JLP.

We occasionally close vacancies early due to high application volumes, so we recommend applying early. You can view the full job outline here (internal only). Internal use only #LI-JLPWTR #LI-HYBRID #LI-HEADOFFICE About The Partnership We’re the largest employee-owned business in the UK, home to our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As Partners, we share the responsibility of ownership and its rewards, working together through good and challenging times, treating everyone with kindness and respect. We all own making the Partnership somewhere we belong, embracing our differences and creating an environment where we can THRIVE. Important points to note: Some roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process. We recommend applying as soon as possible as vacancies can close early if we see a high number of applicants. We support flexible working, which might include flexible or compressed hours, job sharing, or shorter hour contracts.

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