Oversee daily hotel operations, including front office, F&B, and events. Manage cost controls and health & safety compliance. Maintain brand and service standards to ensure an exceptional guest experience. Handle guest issues and complaints with discretion. Support and coordinate with all departments as needed. Requirements:
Previous hotel management experience at Head of Department level or above. Strong leadership skills with a focus on staff training and development. Proven experience managing large events such as weddings and conferences. Familiarity with Opera and Micros systems is an advantage but not essential. This is a full-time position, with a schedule that includes shift work, late nights, weekends, and public holidays. The role offers a competitive salary and benefits package, including employee discounts, on-site parking, and access to the gym. If you’re an experienced operations manager looking for an exciting role in a premium venue, we’d love to hear from you! Job Info
Job Title:
Hospitality Operations Manager Company:
CV-Library Location:
Woking, Surrey Contract:
Permanent Hours:
Full Time
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