Service Excellence : Ensure all hospitality exceed client expectations. The candidate will support a range of events throughout the academic calendar including but not limited to graduation, freshers and open days. Operational Efficiency : Manage hospitality area, ensuring it is well-maintained, clean, and compliant with Health and Safety regulations. Ensuring every detail of service delivery is executed flawlessly. Must be able to work evening and weekends/ flex working hours to suit the demands of business. Support the outlets / retail manager in quiet periods of hospitality service. Assisting with the loading/unloading of deliveries. Compliance : Ensure adherence to company policies, statutory regulations, and health & safety standards, including hygiene, cleanliness, fire safety, and COSHH. Financial Management:
Assist the contract director in achieving financial targets. Ensure all bookings are recorded and invoiced correctly. Attend any hospitality related meetings. Acting as the go-to person between clients, Front of House, and catering teams. Bring ideas and innovation to the hospitality department. Representing Chartwells and maintaining a positive brand image. About Us
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive—because diversity is our strength!
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