Housekeeper 15 Hours per Week

Job summary We are recruiting two part time Housekeepers to be part of the Facilities team responsible for the delivery of a highly effective cleaning service for the patients, staff and visitors within Spencer Private Hospital.We are looking for a motivated individual with good interpersonal skills and the ability to maintain good working relationships. If you are driven individual who displays care and compassion for others, takes pride in their work and has a high level of integrity, this could be the career you have been looking for!The role will consist of two hour shifts per week.Interview Date: Week commencing 4th January 2025 Main duties of the job To be responsible for the delivery of a highly effective cleaning service to the patients staff & visitors within The Spencer Private Hospital. Assist Site Supervisor and Team Leader undertaking inspections and reviewing cleaning requirements. Support the clinical team in providing cleaning services and waste management in line with infection control policy. To undertake general cleaning task in line with the required daily duties and set cleaning schedules to ensure smooth running of services and efficiency. To work as part of the facilities team supporting the delivery of food and beverages to patients, & visitors. About us Spencer Private Hospitals recognise and value all of their staff and are committed to developing a well-trained and flexible workforce.Staff wellbeing is a priority for the organisation with some perks of employment being -Free on-site staff carparking Staff discount for treatments Enrolment into a staff pension scheme Investment in staff training Annual salary increment Additional benefits available in line with our NHS colleagues Local retail discountsWe are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas. The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality.Our CQC report has a rating of Good and we are now on an improvement trajectory to Outstanding. Job description Job responsibilities JobTitle: Housekeeper Department: Facilities Responsibleto: Facilities Team Leader Accountableto: SiteSupervisor JobPurpose To be responsible for the day-to-daycleaning of patients rooms, Cleaning of all departments including clinical andcommunal areas within the hospital by providing the highest possible standardof hygiene, cleanliness, and appearance always.To assist in the preparation and safe provision of food and beverages topatients as required. KeyRelationships Workin close liaison, with Facilities Team , Clinical Team and all Clinical Headsof Department. Noline management responsibilities. KeyResponsibilities Financial Maintainappropriate levels of stocked cleaning materials within the department. Liaisewith the Hospitality Manager in line with local financial policies andprocedures. Orderingof items required when asked to do so or in the absence of the HospitalityManager. BusinessDevelopmentTo participate in staff appraisal with the identification of personal and team objectives. To attend mandatory department meetings in-line with localpolicy. To participate in all mandatory training sessions both faceto face and on-line. QualityTo always interact compassionately and professionally with patients and carers. Toshow commitment to and participate in quality improvement activities. Assistin the kitchen with the food preparation and service to patients and staff. Haveto ability to work independently and as part of a team.To carry out any cleaning task to a high standard within the hospital and ensure all required documentation is fully completed.Undertakes administrative tasks in relation to own work , filing, photocopying, distributing, and gathering in Customer Comments cards.Provision of food and beverages to patients in line with food hygiene regulations. To complete Allergen training Yearly.Provides information, in accordance with standard coding, on appropriate food choices / menus to meet specific cultural or dietary needs.To ensure that uniforms are maintained and worn in line with local policy. Ensure ID badges are always worn.Ensure Health and Safety Regulations are strictly adhered to including all COSHH & HACCAP regulations.To adhere to all hospital policies and procedures to ensure they reflect good practice.Liaise and communicate constantly with nursing staff regarding patient discharges and admissions.Correctly bag, tag, and remove rubbish to the waste disposal line with waste management policy.Report and keep the Team Leader & Line Manager informed of any problems in a timely manner.Report to porters of any repairs and maintenance in the building which is needed.Ensure security of housekeeping goods and equipment. WorkforceBe flexible and carry out your duties to an exceptional standard.Maintain a professional working relationship with all staff and adhere to the values and behaviours expected when working at Spencer Private Hospitals. Equal Opportunities It is the aim of the hospital to ensure that no job applicant or employeereceives less favourable treatment on the grounds of age, sex, race, colour,nationality or ethnic or national origins, or is not placed at a disadvantageby conditions or requirements which cannot be shown to be justifiable. To this end, the hospital has an EqualOpportunities Policy, and it is for each employee to contribute to its success. Health &Safety All Employees must be aware of theresponsibility placed on them under the Health and Safety at Work Act (1974),to ensure that the agreed safety procedures are carried out to maintain a safeenvironment for employees and visitors.Individual employees should also refer to specific health and safetyrequirements within their own job descriptions. Data Protection If required to do so, to obtain,process and/or use information held on a computer or word-processor in a fairand lawful way. To hold data only forthe specific registered purpose, and not to use or disclose it in any wayincompatible with such purpose. Todisclose data only to authorised persons or organisations as instructed by SpencerPrivate Hospitals. Customer Care It is the aim of the hospital toprovide patients and clients with the best possible care and service. In order to meet this aim all of our staffare required, at all times, to put the patient or client first and do theirutmost to meet their requests and needs courteously and efficiently. Confidentiality To ensure that confidentialinformation is not disclosed about Spencer Private Hospitals (includinginformation regarding patients and staff) to any unauthorised member of staff,or to anyone outside the employment of Spencer Private Hospitals. This job description is intended to reflect, in outline, theresponsibilities of the post holder, which may change over time with corporateor local business needs of Spencer Private Hospitals. It will therefore be subject to periodicreview and amendment in the light of changing circumstances and followingconsultation with the post holder. Signed: Date: . CORPORATEVALUES Spencer Private Hospitals has a set ofcore values which are at the heart of the vision and all that we do. We expect our team members to demonstratethese values in all areas of their work. CustomerFocus We listen andadapt to the needs of our patients and stakeholders. Responsibility We are involved and accountable. Werespect, recognise, and develop our people. Innovation Developing our business is our keydriver, innovating our services and products to increase our visibility withinthe market in East Kent. Performance We measure our performance throughevaluation of processes, creating efficiencies and striving to improveprocesses, creating efficiencies and striving to improve work. Teamwork We value our colleagues and areencouraged to work collaboratively with other and take ownership for our owntraining and development. BEHAVIOURS PERFORMANCE Understands the corporate objectives of Spencer Private Hospitals and consistently produces work of a high standard, taking ownership and seeing tasks through to the end. Is motivated to do a great job and are not afraid to suggest different ways of working to help create efficiencies and improve performance. RESPECT Treating everyone as you would want to be treated. We believe that respect does not just build character, it reveals it. Respect is often misunderstood, and many people expect others to show it to them, while not practicing this themselves. At SPH, we expect staff to show and practice respect to everyone. You do not have to like every person you come into contact with. However, your ability to show respect and be respectful in front of, is a direct reflection on your character, not theirs. Archie Moore INNOVATION Challenges appropriately and is prepared to raise concerns about quality, safety, and performance. Is actively engaged with improving the experience of patients and customers, learns from their experience and seeks to continuously improve their own performance and the performance of the service. MAXIMISE We maximise the talents, contributions and expertise of our staff. We encourage all staff to own their SPH experience, taking an active part in supporting us to maximise their staff potential and contribution, enabling all staff to be a key part in the companys success. EXCELLENCE Actively builds and maintains effective and respectful relationships adapting their approach where necessary. Confidently communicates in an open accurate and straightforward way and demonstrates effective communication skills to promote the needs of our patients and customers. Has a clear sense of their role, responsibilities, and purpose within their team. Person Specification Other Essential Flexible to working patterns Skills Essential Outstanding communication skills Motivational skills Able to work independently and as part of a team. Problem solving skills. Ability to recognise and report situations affecting patient care Personal Attributes Essential Flexible approach Caring and friendly personality Able to cope under pressure. Ability to listen effectively and complete tasks in a timely manner. Supportive to patients and colleagues Committed to departmental development. Committed to providing excellence in service. Customer Service Experience Qualifications Essential Mathematics and English ( or equivalent) grade C or above Desirable Food Hygiene certificate within the last 3 years HACCP awareness (Hazard Analysis and Critical Control Points) Experience Essential Previous experience in a customer facing employment. Previous housekeeping experience/ cleaning experience Good working knowledge of Word/Excel/Outlook. Previous experience of working within a kitchen environment. COSHH awareness Health and safety awareness Moving and handling experience