Housekeeping Manager

Housekeeping Manager focuses on lead the delivery of consistent 5‑star standards across all guest rooms, spa suites, spa lodges, restaurants, and public areas.

What the role involves

• Lead the delivery of consistent 5‑star standards across all guest rooms, Spa Suites, Spa Lodges, restaurants, and public areas.
• Leads, trains, and develops the team, working alongside them to ensure rooms are consistently pristine and guest‑ready.
• Ensures all equipment is fit for purpose, arranging repairs or replacements promptly to maintain seamless service.

Skills and requirements

• Previous management experience in a similar high‑end or luxury hospitality environment.
• Strong guest‑facing experience and confidence interacting with guests in a warm, professional manner.
• Excellent teamwork and communication skills, with the ability to collaborate effectively with Front of House and other departments.
• Ability to handle guest feedback or complaints professionally and escalate where appropriate.

Confirmed role details

• (plus structured tips scheme of approximately £10,000 per year).
• 45 hours per week.
• Company pension.

Candidate fit

• pace, service focus, consistency, and confidence working as part of a busy team

Additional role context

• Oversees stock control for linens, cleaning materials, guest amenities, and supplies.
• Meals on shift, uniform, generous gratuities.
• The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.

Known job details

• Pay: £37,000 - £40,000