Housekeeping Team Leader – Accommodation

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Per hour
Location: Penrith
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Category:
At Center Parcs, all our accommodation has been designed and built to the highest standards, so we need a team to uphold these standards and exceed guest expectations. Our Housekeeping team is responsible for maintaining more than 700 units of accommodation; from apartments and penthouses to Lodges and Treehouses, and for looking after our public areas and office spaces, so no two days are the same. That’s why it’s the largest team on each Village.

Join our Housekeeping team today and ensure families can enjoy quality time together in the comfort of their accommodation.

HOUSEKEEPING TEAM LEADER - ACCOMMODATION | £13.13 per hour

In this role, you will supervise the smooth and efficient running of the cleaning operation for accommodation units and a team of Housekeeping Assistants. You will provide training and development to all colleagues within the department to ensure the highest standards of cleanliness and hygiene are achieved on a daily basis.

As a Team Leader, you will assist with the organisation and allocation of duties, motivate and develop your team, monitor cleaning standards, and ensure maximum security is maintained within the housekeeping department in relation to keys, stores, guests, and company property at all times.

Good verbal and written communication skills are required, along with an organised and methodical approach to work. The ideal candidate will be flexible and adaptable, have a motivational approach with their team, and have previous supervisory experience.

HOURS OF WORK

Working on Fridays and Mondays, you will be contracted to either work 64 or 72 hours per 4-week period. Shifts will be working from 8:30 am – 5 pm with 1 hour paid travel each shift from West Coast and Carlisle only.

As our village is open 365 days of the year, your working hours will include weekends, public/bank holidays, and during Christmas and/or New Year on a rota basis.

Essential Requirements

EXPERIENCE, SKILLS & QUALIFICATIONS

Sociably confident with excellent interpersonal skills and the ability to support, develop and lead a team Good knowledge and exposure to using technology and hand-held devices, with a willingness to be trained on relevant apps and software Have a motivational approach to colleagues and work Empathetic and supportive approach to leading a team

Desirable Requirements

Experience of leading a team in a demanding service-driven environment Previous experience in the cleaning and/or hospitality industry Customer service experience Ability to coach and encourage individuals to be accountable for their own performance

About The Benefits

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health, and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we’d love to see your application.

Closing date:

21st January 2025 at 12 Noon

Interviews to be held:

23rd January 2025

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome. We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

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