Housing Adviser

Location : Spennymoor, County Durham. Salary : up to £35,038 (including car allowance) per annum dependent upon skills and experience, plus Local Govt. Pension Scheme, and competitive benefits. Contract Type : Permanent. Hours : Full Time (37 Hours per week). Are you an experienced and passionate Housing professional who is ready to embrace new career challenges in 2025 or do you have the transferable skills and experience to launch your career in this sector? In this post you will have an opportunity to make a difference to our tenants’ lives, assisting them to establish and maintain successful, sustainable tenancies providing a brilliant customer service at all times. About Us : We are an award-winning not for profit housing association that currently owns nearly 9,000 homes across County Durham. We offer more than just a home. We help improve the lives of the people living in our homes and in our places. We work hard to make sure those homes are high quality, sustainable and adaptable, while meeting tenants’ current and future aspirations. We offer support that help people into work and training and increase their financial confidence and stability. Our Plan A sets out our strategy for a realistic path to success. It's flexible. It can cope with the things we do not yet know. Importantly it’s cohesive, ensuring we are working together with our teams, partners, tenants and residents to maximise the impact we can make by improving lives through the provision of sustainable homes and places. About The Role : Our Housing Advisers manage a demanding and complex caseload of tenancies delivering personalised interventions that reflect the varied circumstances and support needs of our customers. With ownership of all tenancy management issues across a geographical patch they are involved in a diverse range of activities from applicant shortlisting to anti-social behaviour interventions, from community regeneration programmes to safeguarding referrals. About You : Putting the tenants at the heart of all you do comes naturally to you. You will be an experienced, self-assured, and confident housing professional with proven experience of supporting customers to sustain tenancies and will have the organisational skills to prioritise a demanding workload and maintain high standards of quality in all aspects of the role. The ability to provide a high quality, proactive, and responsive ASB management service to residents and support services will be essential. Educated to NVQ Level 4 in a relevant subject is desirable, but alternatively you will be able to demonstrate your commitment to professional personal development and learning. Benefits : To see the fantastic benefits available to our employees, please visit [insert link]. For an informal discussion about the role please contact Alison Tate, Senior Housing Adviser, via email at [insert email]. If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. We are an award winning not for profit housing association based in County Durham. We offer more than just a home. We help improve the lives of the people living in our homes and in our communities. We work hard to make sure those homes are high quality, efficient and adaptable, while meeting your current and future aspirations. We offer support that help people into employment and qualifications and increase their financial confidence and stability.

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