Department:
IA Accommodation Location:
London and Hertfordshire (Extensive travel required) Reporting to:
IA Team Leader Contract Type:
Fixed Term (9 months - Maternity Cover) Hours of Work:
40 hours per week (Monday - Friday, 8:30am - 5:00pm) Salary:
26,215.00 - 40,660.00 per annum About the Role: We are seeking a highly organised and proactive Housing Officer to cover a 9-month maternity leave. You will be responsible for the effective management of Initial Accommodation (IA) housing, providing crucial support and guidance to team members and ensuring the well-being of service users. This role requires excellent communication skills, a strong understanding of compliance, and the ability to manage a busy workload while prioritising safeguarding. Key Responsibilities: Property Management & Compliance:
Plan and conduct regular property inspections and audits. Ensure properties meet required standards and comply with all relevant regulations. Report on inspection outcomes and recommend necessary actions.
Team Support & Development:
Provide guidance, training, and support to team members. Ensure team training is up-to-date and aligned with contract requirements.
Service User Welfare:
Prioritise the safeguarding of all service users within IA accommodation. Handle complaints and respond appropriately and professionally.
Operational Efficiency:
Ensure the smooth and efficient operation of IA housing. Meet Key Performance Objectives (KPOs) within established timeframes.
Stakeholder Management:
Maintain professional communication with internal and external stakeholders.
On-Call Availability:
Provide on-call cover during peak times or emergencies.
Essential Skills & Experience: Proven experience in housing management or a related field. Strong understanding of compliance and regulatory requirements. Excellent communication, interpersonal, and organizational skills. Ability to work independently and manage a busy workload. Commitment to safeguarding vulnerable individuals. Full UK Driving Licence (essential due to extensive travel). Desirable Skills & Experience: Experience working with vulnerable adults or within the asylum/immigration sector. Knowledge of relevant housing legislation. Benefits: Competitive salary ( 26,215.00 - 40,660.00 per annum) 25 days annual leave plus national bank holidays Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships) Life Cover (2 x basic salary) 6-month probation period Employer pension contribution (4% employer, 4% employee) Laptop/Phone/other equipment if required as part of job role Referral Scheme
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IA Accommodation Location:
London and Hertfordshire (Extensive travel required) Reporting to:
IA Team Leader Contract Type:
Fixed Term (9 months - Maternity Cover) Hours of Work:
40 hours per week (Monday - Friday, 8:30am - 5:00pm) Salary:
26,215.00 - 40,660.00 per annum About the Role: We are seeking a highly organised and proactive Housing Officer to cover a 9-month maternity leave. You will be responsible for the effective management of Initial Accommodation (IA) housing, providing crucial support and guidance to team members and ensuring the well-being of service users. This role requires excellent communication skills, a strong understanding of compliance, and the ability to manage a busy workload while prioritising safeguarding. Key Responsibilities: Property Management & Compliance:
Plan and conduct regular property inspections and audits. Ensure properties meet required standards and comply with all relevant regulations. Report on inspection outcomes and recommend necessary actions.
Team Support & Development:
Provide guidance, training, and support to team members. Ensure team training is up-to-date and aligned with contract requirements.
Service User Welfare:
Prioritise the safeguarding of all service users within IA accommodation. Handle complaints and respond appropriately and professionally.
Operational Efficiency:
Ensure the smooth and efficient operation of IA housing. Meet Key Performance Objectives (KPOs) within established timeframes.
Stakeholder Management:
Maintain professional communication with internal and external stakeholders.
On-Call Availability:
Provide on-call cover during peak times or emergencies.
Essential Skills & Experience: Proven experience in housing management or a related field. Strong understanding of compliance and regulatory requirements. Excellent communication, interpersonal, and organizational skills. Ability to work independently and manage a busy workload. Commitment to safeguarding vulnerable individuals. Full UK Driving Licence (essential due to extensive travel). Desirable Skills & Experience: Experience working with vulnerable adults or within the asylum/immigration sector. Knowledge of relevant housing legislation. Benefits: Competitive salary ( 26,215.00 - 40,660.00 per annum) 25 days annual leave plus national bank holidays Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships) Life Cover (2 x basic salary) 6-month probation period Employer pension contribution (4% employer, 4% employee) Laptop/Phone/other equipment if required as part of job role Referral Scheme
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