Job Title:
Housing Officer Based in North/East London This is a Monday to Friday role. If you are looking for a housing position working in Local Authorities, this is for you! We are seeking a proactive and committed Housing Officer to deliver tailored, resident-focused housing management services in a designated neighborhood. This role involves tenancy management, estate maintenance, and fostering resident engagement to support strong, thriving communities. Responsibilities Provide tenancy support, ensuring tenants understand their responsibilities and comply with tenancy agreements. Address tenancy breaches, including unauthorized occupants, illegal subletting, and antisocial behavior, using early intervention and enforcement strategies. Conduct regular tenancy audits, initial tenancy visits, and follow-ups to ensure tenant satisfaction. Liaise with internal departments and external partners to deliver seamless housing services. Organize and attend resident meetings, involvement events, and estate-based surgeries to maintain a visible presence and strong community relations. Perform regular estate inspections, identify maintenance needs, and oversee communal repair work. Implement fire safety and health compliance measures, notifying and enforcing standards as required. Manage void periods by coordinating tenancy terminations with the Lettings and Voids Team. Provide reports and monitoring data to senior management for performance improvement. Maintain accurate records and contribute to policy reviews to enhance housing management services. Requirements The ideal candidate will bring: A solid understanding of housing legislation, tenancy agreements, and related policies. Experience managing antisocial behavior cases and applying early intervention techniques. Strong interpersonal skills to build relationships with tenants, colleagues, and external partners. Excellent communication skills, including experience drafting correspondence for residents, MPs, and councilors. The ability to work independently, prioritizing tasks while meeting deadlines. Proficiency in using digital tools for mobile working and data management. A commitment to fostering inclusive communities and promoting tenant involvement. Confidence in attending court to represent tenancy management cases. A collaborative mindset to contribute to team success and policy development.
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Housing Officer Based in North/East London This is a Monday to Friday role. If you are looking for a housing position working in Local Authorities, this is for you! We are seeking a proactive and committed Housing Officer to deliver tailored, resident-focused housing management services in a designated neighborhood. This role involves tenancy management, estate maintenance, and fostering resident engagement to support strong, thriving communities. Responsibilities Provide tenancy support, ensuring tenants understand their responsibilities and comply with tenancy agreements. Address tenancy breaches, including unauthorized occupants, illegal subletting, and antisocial behavior, using early intervention and enforcement strategies. Conduct regular tenancy audits, initial tenancy visits, and follow-ups to ensure tenant satisfaction. Liaise with internal departments and external partners to deliver seamless housing services. Organize and attend resident meetings, involvement events, and estate-based surgeries to maintain a visible presence and strong community relations. Perform regular estate inspections, identify maintenance needs, and oversee communal repair work. Implement fire safety and health compliance measures, notifying and enforcing standards as required. Manage void periods by coordinating tenancy terminations with the Lettings and Voids Team. Provide reports and monitoring data to senior management for performance improvement. Maintain accurate records and contribute to policy reviews to enhance housing management services. Requirements The ideal candidate will bring: A solid understanding of housing legislation, tenancy agreements, and related policies. Experience managing antisocial behavior cases and applying early intervention techniques. Strong interpersonal skills to build relationships with tenants, colleagues, and external partners. Excellent communication skills, including experience drafting correspondence for residents, MPs, and councilors. The ability to work independently, prioritizing tasks while meeting deadlines. Proficiency in using digital tools for mobile working and data management. A commitment to fostering inclusive communities and promoting tenant involvement. Confidence in attending court to represent tenancy management cases. A collaborative mindset to contribute to team success and policy development.
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