We are working closely alongside a Local Authority in
Islington
to assist with the appointment of a
Housing Repairs Co-ordinators , on a
3-month contract , likely to be extended at client's discretion. Please apply with your CV for immediate consideration. Rate of Pay:
£16.88 - £22.26 per Hour Responsibilities: To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. Excellent communication skills to liaise with other departments, agencies, contractors as appropriate. To work pro-actively with team members to improve customer service delivery and to conduct outbound calls as required. To deal with customer complaints in accordance with the Complaints procedure and to escalate cases to Team Leaders as appropriate. To undertake training, supervision, seminars, meetings and other events designed to improve communication and assist with the effective development of the post holder and service area. Qualifications: Knowledge of the main issues affecting social housing. ITQ2 or equivalent Information Technology skills. Proven experience of working within a responsive repairs environment and housing management systems. Please note: You should be available to work immediately or at short notice. You should have the right to work in the U.K. This role requires
a basic DBS . Disclaimer:
Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary, though assignments can be and often are extended by clients on a longer-term basis and can sometimes become permanent. Important:
We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
Your DBS must be either through us or be accompanied by a subscription to the DBS updating service. #RQ1457264
#J-18808-Ljbffr
Islington
to assist with the appointment of a
Housing Repairs Co-ordinators , on a
3-month contract , likely to be extended at client's discretion. Please apply with your CV for immediate consideration. Rate of Pay:
£16.88 - £22.26 per Hour Responsibilities: To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. Excellent communication skills to liaise with other departments, agencies, contractors as appropriate. To work pro-actively with team members to improve customer service delivery and to conduct outbound calls as required. To deal with customer complaints in accordance with the Complaints procedure and to escalate cases to Team Leaders as appropriate. To undertake training, supervision, seminars, meetings and other events designed to improve communication and assist with the effective development of the post holder and service area. Qualifications: Knowledge of the main issues affecting social housing. ITQ2 or equivalent Information Technology skills. Proven experience of working within a responsive repairs environment and housing management systems. Please note: You should be available to work immediately or at short notice. You should have the right to work in the U.K. This role requires
a basic DBS . Disclaimer:
Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. Unless otherwise stated, all of our roles are temporary, though assignments can be and often are extended by clients on a longer-term basis and can sometimes become permanent. Important:
We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
Your DBS must be either through us or be accompanied by a subscription to the DBS updating service. #RQ1457264
#J-18808-Ljbffr
