TAMWORTH BOROUGH COUNCIL
NEIGHBOURHOODS
Housing Solutions Advisor
£25,584 - £27,711 per annum
Home working contract
37 hours per week
Temporary contract until 31 July 2025
Set in the beautiful county of Staffordshire, Tamworth is a vibrant town with rich heritage. Located in the centre of Britain, with a growing population of over 77,000 people, Tamworth is a borough with much to be proud of. Our transport links, unique shopping experience, developing town centre, green spaces, leisure offer, including our cultural and wide-ranging outdoor events programme, as well as our heritage buildings, all help make it a great place to live, work, study, and visit.
We are looking for an enthusiastic individual to join our housing solutions team in delivering an excellent customer-focused housing and homeless prevention advice service.
With excellent communication and administrative skills, you will assist the Council in developing its vision for housing across all tenures and will work closely with colleagues and partners to apply a proactive, problem-solving approach to the administration of the housing register. You will be committed to partnership working and finding new solutions to housing problems.
You will need experience of working in a busy housing solutions role, within a housing or similar environment along with a good understanding of current housing issues and be committed to collaborative working towards shared goals. You will also need to demonstrate experience of delivering services that perform to a high standard in line with agreed goals.
Duties include:
Responding to all housing related and housing register enquiries, advising members of the public, other departments and outside agencies, with the aim of resolving problems at first point of enquiry Administering the Housing Register and associated functions, ensuring applications are screened, accurately assessed, banded and registered in line with agreed performance indicators Identifying households at risk of potential or threatened homelessness during screening and carry out follow-up activity in a customer focused and timely fashion in line with agreed performance indicators We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable). For further details please refer to the application information document on our website. Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check. For further information and to apply please visit
Tamworth BC Jobs. Late applications and/or CVs will not be accepted. Agencies need not apply. If you have any queries about the recruitment process, please contact
recruitment@tamworth.gov.uk . Closing date: 27 January 2025 Interview date: 10 February 2025 Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.
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Responding to all housing related and housing register enquiries, advising members of the public, other departments and outside agencies, with the aim of resolving problems at first point of enquiry Administering the Housing Register and associated functions, ensuring applications are screened, accurately assessed, banded and registered in line with agreed performance indicators Identifying households at risk of potential or threatened homelessness during screening and carry out follow-up activity in a customer focused and timely fashion in line with agreed performance indicators We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable). For further details please refer to the application information document on our website. Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check. For further information and to apply please visit
Tamworth BC Jobs. Late applications and/or CVs will not be accepted. Agencies need not apply. If you have any queries about the recruitment process, please contact
recruitment@tamworth.gov.uk . Closing date: 27 January 2025 Interview date: 10 February 2025 Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.
#J-18808-Ljbffr
