Salary circa up to £46,569 plus flexible benefits allowance of up to £2,241 and vehicle allowance of up to £2,600, plus market supplement of up to £8,000 subject to experience.
Location:
Woking Contract:
Permanent Working Pattern:
Flexible Hours/Full Time Hours:
37 hours per week. DBS Check:
Yes Closing Date:
31/01/2025 at 23:55 Reference:
PEOP/25/301904 Job Overview
An exciting opportunity has arisen to join the housing team at Woking Borough Council. We are seeking a motivated, flexible, and pro-active person to join our Housing Team. The role will involve all aspects of rent collection and arrears management in the housing team. Key Responsibilities
Lead and motivate a team of income officers ensuring procedures are efficiently delivered to maximize income collection. Ensure communication with tenants, leaseholders, licensees, shared owners, and garage renters through the rent collection and arrears management process. Responsible for line management of the income team and work with the temporary accommodation officer to ensure income maximization across the housing portfolio. Embed a rent first culture at Woking Borough Council, ensuring the team is proactive with early intervention in arrears cases and signposting to support agencies. Oversee effective use of the housing management database, case files, and the implementation of Mobysoft Rentsense. Identify and pursue legal action such as Notice Of Seeking Possession, and attend court as a witness where appropriate. Qualifications
Ideally, the successful candidate will have experience of working and managing a team responsible for rent collection and arrears management in the social housing sector with a good knowledge of up-to-date relevant legislation. Please note that a driver's license and access to your own vehicle is essential for this role. DBS Check
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children. Successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack. Contact Information
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. If you have any queries or would like to discuss this further, please contact the Human Resources team. Who to contact for informal discussion:
For an informal discussion about the role, please contact Katherine Hiscock, Acting Head of Transformation on 07484 536842. Application Process
Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community. Please apply online via the link provided. Closing Date:
31 January 2025 - 23.55pm Interview Date:
13 & 17 February 2025 – this will be an in-person interview held at the Civic offices in Woking, Surrey.
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Woking Contract:
Permanent Working Pattern:
Flexible Hours/Full Time Hours:
37 hours per week. DBS Check:
Yes Closing Date:
31/01/2025 at 23:55 Reference:
PEOP/25/301904 Job Overview
An exciting opportunity has arisen to join the housing team at Woking Borough Council. We are seeking a motivated, flexible, and pro-active person to join our Housing Team. The role will involve all aspects of rent collection and arrears management in the housing team. Key Responsibilities
Lead and motivate a team of income officers ensuring procedures are efficiently delivered to maximize income collection. Ensure communication with tenants, leaseholders, licensees, shared owners, and garage renters through the rent collection and arrears management process. Responsible for line management of the income team and work with the temporary accommodation officer to ensure income maximization across the housing portfolio. Embed a rent first culture at Woking Borough Council, ensuring the team is proactive with early intervention in arrears cases and signposting to support agencies. Oversee effective use of the housing management database, case files, and the implementation of Mobysoft Rentsense. Identify and pursue legal action such as Notice Of Seeking Possession, and attend court as a witness where appropriate. Qualifications
Ideally, the successful candidate will have experience of working and managing a team responsible for rent collection and arrears management in the social housing sector with a good knowledge of up-to-date relevant legislation. Please note that a driver's license and access to your own vehicle is essential for this role. DBS Check
Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children. Successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack. Contact Information
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. If you have any queries or would like to discuss this further, please contact the Human Resources team. Who to contact for informal discussion:
For an informal discussion about the role, please contact Katherine Hiscock, Acting Head of Transformation on 07484 536842. Application Process
Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community. Please apply online via the link provided. Closing Date:
31 January 2025 - 23.55pm Interview Date:
13 & 17 February 2025 – this will be an in-person interview held at the Civic offices in Woking, Surrey.
#J-18808-Ljbffr
