Visiting Officer
Enfield, London
Temporary
Full Time
Are you ready to deliver a customer-focused, professional visiting service in a dynamic local government environment? Join Enfield Council as a Visiting Officer and make a difference in the community by supporting vital financial assessments and income-related services.
THE ROLE As a Visiting Officer, you will play a key role in providing a high-quality visiting collection and assessment service across the Assessment Hub. Key responsibilities: Conduct inspections of empty or altered properties. Carry out residency checks and verification assessment visits. Assist housebound or vulnerable customers with no advocacy or family support. Handle income-related collection visits and assessments for council reductions or reliefs. Offer clear, technical advice to customers, ensuring a positive and professional experience. Maintain up-to-date records of customer interactions and work undertaken. Collaborate with colleagues to improve processes and adopt efficient ways of working.
THE CANDIDATE We are seeking a candidate with a proven track record in a similar role, with strong technical and communication skills. Key requirements: Experience in delivering visiting services within a collection/assessment environment. Familiarity with income-related assessments, changes in circumstances, and claims. Strong IT proficiency and technical knowledge. Excellent written and oral communication skills. A commitment to continuous professional development.
THE CONTRACT Temporary - 3 months The pay rate for the role is £24.50 per hour LTD company rate.The PAYE equivalent is £20.89 to per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to
bethany.wiles@servicecare.org.uk
or call
01772 208966
to discuss the role in more detail! If the role is more suited to someone you know, we offer a
£250 referral bonus
for every successfully referred candidate!
#J-18808-Ljbffr
THE ROLE As a Visiting Officer, you will play a key role in providing a high-quality visiting collection and assessment service across the Assessment Hub. Key responsibilities: Conduct inspections of empty or altered properties. Carry out residency checks and verification assessment visits. Assist housebound or vulnerable customers with no advocacy or family support. Handle income-related collection visits and assessments for council reductions or reliefs. Offer clear, technical advice to customers, ensuring a positive and professional experience. Maintain up-to-date records of customer interactions and work undertaken. Collaborate with colleagues to improve processes and adopt efficient ways of working.
THE CANDIDATE We are seeking a candidate with a proven track record in a similar role, with strong technical and communication skills. Key requirements: Experience in delivering visiting services within a collection/assessment environment. Familiarity with income-related assessments, changes in circumstances, and claims. Strong IT proficiency and technical knowledge. Excellent written and oral communication skills. A commitment to continuous professional development.
THE CONTRACT Temporary - 3 months The pay rate for the role is £24.50 per hour LTD company rate.The PAYE equivalent is £20.89 to per hour, inclusive of holiday.
HOW TO APPLY To apply for this role, please email a copy of your CV to
bethany.wiles@servicecare.org.uk
or call
01772 208966
to discuss the role in more detail! If the role is more suited to someone you know, we offer a
£250 referral bonus
for every successfully referred candidate!
#J-18808-Ljbffr
