Please note this job advert will close once sufficient applications are received which may be before 31st December 2024.
The HR Assistant will put their skills to use in a very rewarding environment. Strong IT skills are essential, as are good communication skills and the ability to prioritise a busy workload whilst maintaining confidentiality at all times.
The post holder will be part of a small team and be key in delivering a comprehensive and professional service to all departments across SEL WDH/PCWA.
Main duties of the job
Be the first point of contact for phone and email queries, responding in a supportive and timely manner and escalating where necessary.
Understand and manage the administration of a number of HR processes including DBS checks, maternity reporting, uploading of absence management, leavers processes and references.
Provide administrative support to a range of HR projects, looking for improvements to our processes and procedures.
Arrange meetings, panel hearings, job evaluation panels, booking venues, inviting attendees and printing papers.
Provide administrative support such as minute taking when required.
Update and maintain staff records, both manually and electronically.
Ensure that all employees' personal files and relevant HR databases are maintained according to audit/ legislative requirements.
Use initiative and judgement at all times and know when it is appropriate to raise issues to the Head of Human Resources.
About us South East London Workforce Development Hub Information:
The SEL Workforce Development Hub is the training hub for South East London working collaboratively with the six borough hubs to provide training, education and other support to Primary Care. We support over 200 practices and 36 PCNs.
Organisational Values / Objectives:
SEL Workforce Development Hubs goals are to support primary care to be
the best place to work and the best place to learn . We work with practices and PCNs to develop new ways of working to support their priorities, their staff priorities, and their patients' priorities.
SEL WDH aims to make primary care a better place to work by working collaboratively with partner organisations across the health and social care economy to ensure that we strengthen the following six priority areas:
Access
Morale
Business Management
Long Term Condition Management
Contract Support
Training & Education
South East London is a diverse place to live and we believe that for primary care to truly represent our population then we need a workplace culture that truly reflects this. We particularly encourage applications from candidates who are likely to be underrepresented in the SEL WDH workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Job responsibilities
Manage the Onboarding and leavers processes.
Supporting the payroll team with HR queries.
HR system management and data base reporting.
Employee relations admin.
Manage HR communications and escalate where appropriate.
Manage the support desk inbox; responding to queries as appropriate or escalating where needed.
Ensures the correct authorisation has been obtained for all pay requests in line with operational procedures.
Assist in providing advice and guidance on standard HR policies and procedures, terms and conditions of employment to managers and employees.
Key Relationships
SEL WDH/PCWA Executive Team
All SEL WDH/PCWA staff groups
SEL WDH/PCWA Line Managers
PCN Practice and Network Managers
Personal / Professional Development
To participate in an annual performance review, taking responsibility for maintaining a record of own personal and / or professional development.
To participate in any training programme implemented by the executive team.
To effectively manage own time and workload and know when to seek advice and support from line manager.
To assess own performance and development, taking accountability for own actions, either directly or under supervision.
Person Specification Knowledge and Skills
Ability to effectively plan and prioritise workload to ensure timescales are met.
Strong attention to detail and ability to work consistently and accurately under pressure.
Ability to work flexibly and manage tasks simultaneously.
Approachable, professional manner with clear communication skills both verbal and written with the ability to deal with a range of enquiries by phone, letter and email.
Good IT skills in MS Word, Excel, Outlook and preferable previous experience of using HR systems.
Strong attention to detail with experience of maintaining accurate employee records and documentation.
Ability to develop strong working relationships.
Able to manage competing priorities.
Ability to take accurate minutes.
Qualifications
Educated to GCSE level - Grades A to C (or equivalent) English and Maths.
Working towards CIPD qualification.
Experience
Ability to demonstrate experience in a similar administrative / business support role working at pace and with high volume.
Experience of collaborative working across disciplines.
Experience of working across organisational boundaries.
Experience of communication and stakeholder engagement.
#J-18808-Ljbffr
The HR Assistant will put their skills to use in a very rewarding environment. Strong IT skills are essential, as are good communication skills and the ability to prioritise a busy workload whilst maintaining confidentiality at all times.
The post holder will be part of a small team and be key in delivering a comprehensive and professional service to all departments across SEL WDH/PCWA.
Main duties of the job
Be the first point of contact for phone and email queries, responding in a supportive and timely manner and escalating where necessary.
Understand and manage the administration of a number of HR processes including DBS checks, maternity reporting, uploading of absence management, leavers processes and references.
Provide administrative support to a range of HR projects, looking for improvements to our processes and procedures.
Arrange meetings, panel hearings, job evaluation panels, booking venues, inviting attendees and printing papers.
Provide administrative support such as minute taking when required.
Update and maintain staff records, both manually and electronically.
Ensure that all employees' personal files and relevant HR databases are maintained according to audit/ legislative requirements.
Use initiative and judgement at all times and know when it is appropriate to raise issues to the Head of Human Resources.
About us South East London Workforce Development Hub Information:
The SEL Workforce Development Hub is the training hub for South East London working collaboratively with the six borough hubs to provide training, education and other support to Primary Care. We support over 200 practices and 36 PCNs.
Organisational Values / Objectives:
SEL Workforce Development Hubs goals are to support primary care to be
the best place to work and the best place to learn . We work with practices and PCNs to develop new ways of working to support their priorities, their staff priorities, and their patients' priorities.
SEL WDH aims to make primary care a better place to work by working collaboratively with partner organisations across the health and social care economy to ensure that we strengthen the following six priority areas:
Access
Morale
Business Management
Long Term Condition Management
Contract Support
Training & Education
South East London is a diverse place to live and we believe that for primary care to truly represent our population then we need a workplace culture that truly reflects this. We particularly encourage applications from candidates who are likely to be underrepresented in the SEL WDH workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Job responsibilities
Manage the Onboarding and leavers processes.
Supporting the payroll team with HR queries.
HR system management and data base reporting.
Employee relations admin.
Manage HR communications and escalate where appropriate.
Manage the support desk inbox; responding to queries as appropriate or escalating where needed.
Ensures the correct authorisation has been obtained for all pay requests in line with operational procedures.
Assist in providing advice and guidance on standard HR policies and procedures, terms and conditions of employment to managers and employees.
Key Relationships
SEL WDH/PCWA Executive Team
All SEL WDH/PCWA staff groups
SEL WDH/PCWA Line Managers
PCN Practice and Network Managers
Personal / Professional Development
To participate in an annual performance review, taking responsibility for maintaining a record of own personal and / or professional development.
To participate in any training programme implemented by the executive team.
To effectively manage own time and workload and know when to seek advice and support from line manager.
To assess own performance and development, taking accountability for own actions, either directly or under supervision.
Person Specification Knowledge and Skills
Ability to effectively plan and prioritise workload to ensure timescales are met.
Strong attention to detail and ability to work consistently and accurately under pressure.
Ability to work flexibly and manage tasks simultaneously.
Approachable, professional manner with clear communication skills both verbal and written with the ability to deal with a range of enquiries by phone, letter and email.
Good IT skills in MS Word, Excel, Outlook and preferable previous experience of using HR systems.
Strong attention to detail with experience of maintaining accurate employee records and documentation.
Ability to develop strong working relationships.
Able to manage competing priorities.
Ability to take accurate minutes.
Qualifications
Educated to GCSE level - Grades A to C (or equivalent) English and Maths.
Working towards CIPD qualification.
Experience
Ability to demonstrate experience in a similar administrative / business support role working at pace and with high volume.
Experience of collaborative working across disciplines.
Experience of working across organisational boundaries.
Experience of communication and stakeholder engagement.
#J-18808-Ljbffr
