HRServiceDesk@nao.org.uk
should you have any questions on your nationality eligibility. Main purpose of the role: HR Business Partners provide a proactive service to NAO Groups (business units), providing expert advice across a range of people-related issues to ensure the business gets best value from its people resources. Working closely with Group People Development Directors, Performance Coaches and Assignment Managers, HR Business Partners will offer advice on a range of issues, using their expert knowledge and experience to offer a range of solutions and supporting managers in delivering agreed actions. This includes managing all casework in their Group(s), supporting staff and management primarily in the areas of wellbeing, performance and conduct. Responsibilities Main responsibilities: • Deliver a proactive and expert HR Business Partner service to two Groups by providing timely advice, support and proactive guidance on all aspects of people management, supporting People Development Directors, Performance Coaches and Assignment Managers to get the best out of their people. • Deliver and implement agreed corporate policies and processes within their Group(s) to achieve organisational objectives. • Coach Performance Coaches and Assignment Managers to provide strong people management support to their teams, particularly managers who require more complex or specialist support. • Manage all case work including dealing with cases which span specialisms (e.g. wellbeing, performance and conduct) across their Group(s). Cases should be managed to achieve a timely resolution, minimising risks to the business and ensuring specialist support and advice is sought. • Co-ordinate the annual and interim appraisal process, including managing compliance reporting and attending Director meetings to discuss gradings and supporting managers to help employees develop. • Advise Directors and managers at informal and formal stages of NAO procedures. • Act as the point of contact for their Group(s) on people expertise across all areas of HR and signpost to specialist teams where relevant. • Anticipate and mitigate risks to the organisation and respond to emerging issues including capturing Group feedback on policies and initiatives to feed into future HR development work, facilitating a two-way feedback mechanism. • Support the monthly Group Performance Coach Forums including presenting briefings on relevant policies and procedures and share good practice. • Produce data packs for Group Director Management Meetings analysing key people data and highlighting trends/areas of concern. • Support Group(s) to respond to quarterly people survey results and build engagement within their Group(s). • Work in collaboration with specialist teams, for example D&I, to implement Group focused strategies and projects. • Support any projects on an ad-hoc basis. • Demonstrate a commitment to personal and professional development. Relationships and Accountability: Reports to: Head of HR Business Partnering/ Attendance & Wellbeing Internal relationships: They will work closely with key stakeholders including Group People Development Directors, Performance Coaches and Assignment Managers and TUS representatives. External relationships: The post holder will also work closely with external partners, for example our Occupational Health provider. Staff resources managed: The Attendance and Wellbeing/HR Business Partnering team is supported by a Senior HR Advisor and HR Advisor who are line managed by a member of the HR Business Partnering team. The post is based in our London office. Skills required Skills, experience, attributes, and qualifications: The successful candidate will be able to demonstrate the following: • Is CIPD qualified/part-qualified or is committed to gaining the qualification. • Ability to plan and prioritise to deliver high quality HR services and advice in a timely and efficient way to meet business needs and respond to competing demands. • Strong business awareness to identify emerging issues and risks and propose solutions to these. • Strong project management skills, including budgetary management and user engagement. • Strengths in data reporting and analysis, with the ability to identify trends and key risks. • Proactive in identifying improvements in how we do things and opportunities to add value. • Communicates clearly and succinctly and is credible and influential with a range of stakeholders, including senior management. Is able to engage in challenging conversations, maintaining a professional approach at all times. • Coaches managers and junior colleagues in people management issues. • Works collaboratively with HR team members and the wider Corporate Services Group to provide the best service to clients. • Manages performance and development of others to get the best from the team, delegating work appropriately and supporting others to deliver. How to Apply Please submit a CV and a covering letter outlining your suitability for the role of no more than 1000 words prior to the closure date of Sunday 2nd February at 11.55pm. Please note, we are not able to sponsor work visas or accept temporary visas as we are looking to hire on a permanent basis. Please contact
HRServiceDesk@nao.org.uk
should you have any questions on your nationality eligibility. Disability and Reasonable adjustments Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process ( HRServiceDesk@nao.org.uk ). Applicants will not be discriminated against on the grounds of any protected characteristic or any other extraneous factor.
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