The HR Information Systems Specialist will be an expert in SuccessFactors and play a key part in the maintenance and ongoing support of the HRIS. Additionally, this role is critical in optimizing the implemented modules (Employee Central, Benefits, Compensation).
The role holder will support business analytics, system reporting, compliance, data integrity, role-based security, back-end system functionality, end-user support, and daily administrative system functions.
Responsibilities: Recommend and configure changes to current processes to provide more effective use of SuccessFactors and take the lead to implement these changes Define and evaluate SuccessFactors for areas of improvement Perform and/or review configuration changes Partner with key stakeholders to ensure data accuracy and integrity of People information globally Liaise with Technology teams for improvements/management of integrations Participate in testing of configuration changes, including test script development, setting up test scenarios, coordination with other teams Manage and update documentation, such as role-based permission Matrix, standard operating procedures, quick reference guides, business process maps, etc. Manage cases, utilizing ServiceNow, as a key member of the Tier 2 support team Review and evaluate changes in the H1/H2 releases to understand impacts, implement changes and testing Communicate system changes, upgrades, and general information to end-users Establish and maintain security and integrity controls Perform other functions as may be assigned by immediate manager from time to time Skills and Experience:
Bachelor’s degree in HR or Information management with in-depth experience managing various HRIS/IS; or equivalent work experience Proficiency with SuccessFactors required Extensive HR systems reporting, HR process, and project management experience required Strong mathematical/analytical aptitude, problem-solving, and time-management skills Excellent data mining, manipulation, and analytical skills Strong computer skills; high proficiency in MS Excel (with extensive experience in and knowledge of formulas and functions, pivot tables and charts) Knowledge of principles, practices, and standards of human resource administration in assigned area Highly organized and able to manage multiple priorities in a fast-paced environment Demonstrated experience/maturity in handling confidential and sensitive information Positive, service-oriented attitude with the ability to follow through on issues Able to foresee potential challenges and provide solutions to a variety of problems
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Responsibilities: Recommend and configure changes to current processes to provide more effective use of SuccessFactors and take the lead to implement these changes Define and evaluate SuccessFactors for areas of improvement Perform and/or review configuration changes Partner with key stakeholders to ensure data accuracy and integrity of People information globally Liaise with Technology teams for improvements/management of integrations Participate in testing of configuration changes, including test script development, setting up test scenarios, coordination with other teams Manage and update documentation, such as role-based permission Matrix, standard operating procedures, quick reference guides, business process maps, etc. Manage cases, utilizing ServiceNow, as a key member of the Tier 2 support team Review and evaluate changes in the H1/H2 releases to understand impacts, implement changes and testing Communicate system changes, upgrades, and general information to end-users Establish and maintain security and integrity controls Perform other functions as may be assigned by immediate manager from time to time Skills and Experience:
Bachelor’s degree in HR or Information management with in-depth experience managing various HRIS/IS; or equivalent work experience Proficiency with SuccessFactors required Extensive HR systems reporting, HR process, and project management experience required Strong mathematical/analytical aptitude, problem-solving, and time-management skills Excellent data mining, manipulation, and analytical skills Strong computer skills; high proficiency in MS Excel (with extensive experience in and knowledge of formulas and functions, pivot tables and charts) Knowledge of principles, practices, and standards of human resource administration in assigned area Highly organized and able to manage multiple priorities in a fast-paced environment Demonstrated experience/maturity in handling confidential and sensitive information Positive, service-oriented attitude with the ability to follow through on issues Able to foresee potential challenges and provide solutions to a variety of problems
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