Wherever you find ambitious companies investing in their people, you’ll find Learning Pool.
Learning Pool creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Learning Pool for its comprehensive, data-driven digital learning solutions. Learning Pool’s passion for impact, innovation, and people is why they stay. As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions.
Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool develops an effective and agile workforce through learning.
About the Role
Our HR Advisor is responsible for providing expert advice and support on various human resources matters across the organisation. They will act as a key point of contact for employees and management, guiding the team to ensure compliance with employment laws, company policies, and best HR practices. Their duties typically include advising on benefits, HR systems, employee relations, performance management, recruitment and workplace policies.
Location:
Hybrid, based in the Derry office with expectation of regular attendance (2 days per week) What you will be doing Roles and responsibilities include: Act as first point of contact for queries across the benefits, HR systems, employee relations, performance management, recruitment and workplace policies. Provide advice and support on employee issues, including grievances, disciplinary actions, and conflict resolution. Provide guidance to facilitate the application of HR policies, employment laws, and best practices in a consistent manner. Assist with recruitment processes, including job descriptions, interviewing, and selection. Process new hires, leavers and movers in the business, providing the necessary documentation and updating relevant systems to ensure accurate reporting. Support onboarding and induction programs for new employees and ensure smooth integration of new hires into the organisation. Advise managers on performance appraisals and employee development. Conduct exit interviews with leavers and analyse data/trends that emerge. Assist with HR data management, reporting, and analytics. Work closely with the Finance team to support payroll processes. Support business leaders in managing change and workforce planning. Contributing to HR projects and the development of HR policies and procedures. Handle sensitive employee data with discretion and confidentiality, paying attention to data privacy requirements. Who we are looking for The successful candidate will demonstrate: A proven track record: You will have at least 2 years experience in a similar role within a HR team, providing support to 100 plus employees. This will ideally be supported by the achievement of a relevant qualification/CIPD accreditation. Technical capability: You will have previous experience working with HR Information Systems (e.g. BambooHR or similar) and are extremely comfortable with using Microsoft tools and Google Suite. Communications: You will be an excellent communicator, both in writing, verbally and in person, with the ability to communicate in a way that fosters positive business relationships with colleagues and candidates. Critical thinking: You will have the ability to logically and creatively assist the Learning Pool team with business challenges. Organisational skills: You will have excellent time management skills with the ability to organise, prioritise and execute on multiple tasks, taking accountability for delivering on promises. Detail orientation: You have experience managing complex tasks and data with a high degree of accuracy and attention to detail. Delivering with others: You will have experience of dealing with a diverse group of stakeholders and be capable of working across a large multisite business to achieve the company’s goals. Building relationships: You will be able to work with the wider Learning Pool team as a trusted partner, contributing to an exceptional employee experience through the provision of reliable HR support. Innovation: You will have a focus and passion for continuous improvement, constantly ensuring that our practices, approach and interactions are optimised. Adaptability: You will have experience of working in a fast paced, dynamic environment where you have been comfortable with change. You have a positive and agile mindset, asking "What can we do to make this happen?" rather than "I don't know how this would work?" Working at Learning Pool With over 450 people across seven offices globally, the Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Great Places to Work for and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Seniority Level
Entry level Employment Type
Full-time Job Function
Human Resources Industries
E-Learning Providers
#J-18808-Ljbffr
Hybrid, based in the Derry office with expectation of regular attendance (2 days per week) What you will be doing Roles and responsibilities include: Act as first point of contact for queries across the benefits, HR systems, employee relations, performance management, recruitment and workplace policies. Provide advice and support on employee issues, including grievances, disciplinary actions, and conflict resolution. Provide guidance to facilitate the application of HR policies, employment laws, and best practices in a consistent manner. Assist with recruitment processes, including job descriptions, interviewing, and selection. Process new hires, leavers and movers in the business, providing the necessary documentation and updating relevant systems to ensure accurate reporting. Support onboarding and induction programs for new employees and ensure smooth integration of new hires into the organisation. Advise managers on performance appraisals and employee development. Conduct exit interviews with leavers and analyse data/trends that emerge. Assist with HR data management, reporting, and analytics. Work closely with the Finance team to support payroll processes. Support business leaders in managing change and workforce planning. Contributing to HR projects and the development of HR policies and procedures. Handle sensitive employee data with discretion and confidentiality, paying attention to data privacy requirements. Who we are looking for The successful candidate will demonstrate: A proven track record: You will have at least 2 years experience in a similar role within a HR team, providing support to 100 plus employees. This will ideally be supported by the achievement of a relevant qualification/CIPD accreditation. Technical capability: You will have previous experience working with HR Information Systems (e.g. BambooHR or similar) and are extremely comfortable with using Microsoft tools and Google Suite. Communications: You will be an excellent communicator, both in writing, verbally and in person, with the ability to communicate in a way that fosters positive business relationships with colleagues and candidates. Critical thinking: You will have the ability to logically and creatively assist the Learning Pool team with business challenges. Organisational skills: You will have excellent time management skills with the ability to organise, prioritise and execute on multiple tasks, taking accountability for delivering on promises. Detail orientation: You have experience managing complex tasks and data with a high degree of accuracy and attention to detail. Delivering with others: You will have experience of dealing with a diverse group of stakeholders and be capable of working across a large multisite business to achieve the company’s goals. Building relationships: You will be able to work with the wider Learning Pool team as a trusted partner, contributing to an exceptional employee experience through the provision of reliable HR support. Innovation: You will have a focus and passion for continuous improvement, constantly ensuring that our practices, approach and interactions are optimised. Adaptability: You will have experience of working in a fast paced, dynamic environment where you have been comfortable with change. You have a positive and agile mindset, asking "What can we do to make this happen?" rather than "I don't know how this would work?" Working at Learning Pool With over 450 people across seven offices globally, the Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers. Learning Pool is a Platinum Investor in People, listed annually in the Great Places to Work for and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. Seniority Level
Entry level Employment Type
Full-time Job Function
Human Resources Industries
E-Learning Providers
#J-18808-Ljbffr
