GLL, the UK’s leading leisure provider, is currently recruiting a Human Resources Business Partner to join its People Team based at our support office in the Royal Arsenal in Woolwich. As a Human Resources Partner, you will be a key member of the Regional Leadership Team responsible for working with the Regional Director, central people function, and senior colleagues to deliver the national people plan locally, set the Region’s people agenda, and manage work streams and projects to achieve these goals.
The Human Resources Business Partner is responsible for the line management of People Advisors within the South region. Operating across a diverse geographic region, the role requires a sound understanding of the political and socio-economic factors that exist within each unique partnership.
In this role, you will work in partnership with our key stakeholders to deliver GLL’s key objectives, ensuring our people are trained and enthused to deliver the key priorities within their areas.
What you need:
First-class degree. MCIPD qualified. Master’s degree in HR or other relevant advanced degree. Coaching Qualification (Desirable). Understanding of balance sheets and other financial metrics. Comprehensive and current knowledge of employment law. An understanding of learning and organisational development. Relevant, proven experience in a stand-alone role as a senior HR professional in a commercially-driven organisation. Up-to-date and proven experience managing disciplinary, grievance, and absence management and other employee relations case work. Proven experience working in a complex organisation that requires detail orientation, sound judgment, and strong analytical skills. Experience of leading the full range of ER change management programmes including organisational restructures, TUPE transfers, employment tribunals, and redeployment and redundancy exercises. Experience of coaching managers. Experience of delivering training courses. Ideally have previously operated in a multi-site HR role. What you’ll do:
Become familiar with the operation of the region and its key performance indicators, for example, sales, income and expenditure, and staff utilisation. Create a prioritised people plan that supports the region’s business plan, aligns with the national people plan, and manage the delivery of initiatives within these plans. Lead the continuous evaluation of the effectiveness of the regional organisational design and staffing structures. Use relevant people metrics and insight to assess the future workforce needs of the region and determine short, medium, and long-term plans in conjunction with the Head of People and workforce information leads. Assist in identifying and promoting internal career pathways for staff within the region and wider organisation. Support the Associate Director of Learning and Organisational Development in ensuring that appropriate local mechanisms are in place to support the delivery of the company’s annual training plans. Assess how these plans are supporting the business and workforce in terms of skills requirements and gaps. Manage change management initiatives within the region including TUPEs, reorganisations, centre openings and closures, and changes to structures and roles. Foster constructive working relationships with trade unions and lead collective consultations and negotiations. Coach, upskill, and support managers to improve staff engagement and satisfaction. Ensure that GLL’s HR policies, procedures, and practices are followed fairly and consistently by managers. As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. In return, you will get:
A full-time permanent position. Industry-leading rates of pay. Discounted membership at our leisure centres. Discounts across thousands of retailers (GLL Extras). A fantastic pension scheme. 25% off Red Letter Days. 25% off Buy A Gift. 20% off GLL spa experience treatments and associated products. Ride to work scheme. Free eye tests and discounted glasses. The opportunity to join the GLL Society and have a say in how we are run. Exclusive discounts on our villas in Portugal. Exclusive discounts on our Ski chalets in Bulgaria. Health assurance. Career pathways and professional development. About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. We are an inclusive employer and seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
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First-class degree. MCIPD qualified. Master’s degree in HR or other relevant advanced degree. Coaching Qualification (Desirable). Understanding of balance sheets and other financial metrics. Comprehensive and current knowledge of employment law. An understanding of learning and organisational development. Relevant, proven experience in a stand-alone role as a senior HR professional in a commercially-driven organisation. Up-to-date and proven experience managing disciplinary, grievance, and absence management and other employee relations case work. Proven experience working in a complex organisation that requires detail orientation, sound judgment, and strong analytical skills. Experience of leading the full range of ER change management programmes including organisational restructures, TUPE transfers, employment tribunals, and redeployment and redundancy exercises. Experience of coaching managers. Experience of delivering training courses. Ideally have previously operated in a multi-site HR role. What you’ll do:
Become familiar with the operation of the region and its key performance indicators, for example, sales, income and expenditure, and staff utilisation. Create a prioritised people plan that supports the region’s business plan, aligns with the national people plan, and manage the delivery of initiatives within these plans. Lead the continuous evaluation of the effectiveness of the regional organisational design and staffing structures. Use relevant people metrics and insight to assess the future workforce needs of the region and determine short, medium, and long-term plans in conjunction with the Head of People and workforce information leads. Assist in identifying and promoting internal career pathways for staff within the region and wider organisation. Support the Associate Director of Learning and Organisational Development in ensuring that appropriate local mechanisms are in place to support the delivery of the company’s annual training plans. Assess how these plans are supporting the business and workforce in terms of skills requirements and gaps. Manage change management initiatives within the region including TUPEs, reorganisations, centre openings and closures, and changes to structures and roles. Foster constructive working relationships with trade unions and lead collective consultations and negotiations. Coach, upskill, and support managers to improve staff engagement and satisfaction. Ensure that GLL’s HR policies, procedures, and practices are followed fairly and consistently by managers. As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. In return, you will get:
A full-time permanent position. Industry-leading rates of pay. Discounted membership at our leisure centres. Discounts across thousands of retailers (GLL Extras). A fantastic pension scheme. 25% off Red Letter Days. 25% off Buy A Gift. 20% off GLL spa experience treatments and associated products. Ride to work scheme. Free eye tests and discounted glasses. The opportunity to join the GLL Society and have a say in how we are run. Exclusive discounts on our villas in Portugal. Exclusive discounts on our Ski chalets in Bulgaria. Health assurance. Career pathways and professional development. About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. We are an inclusive employer and seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
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