dc@headhuntinternaitonal.com
Role:
Hungarian Customer Service or Hungarian Technical Support
Location:
Athens, Greece
Our Client, established since 1989, is the very first company to introduce contact centre outsourcing provision in Greece and by far the largest in the local market. It started becoming a major Multilingual destination for Europe, the Middle East and Africa, serving currently over 130 markets in 35 languages & dialects and employing nearly 4,500 people from 91 nationalities.
Benefits: Bonus Relocation package: Flight ticket given (within UE), taxi from airport, 2 weeks hotel accommodation (breakfast included)
The Role: Receive inbound calls, emails, and chats from consumers requiring product support Maintain, analyse, troubleshoot and attempt repair of all products Investigate issues and solve problems; performing root cause analysis in effort to provide permanent resolutions
What we are looking for: Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions. Clear communication and soft skills (written + verbal) Strong tech skills and familiarity with new technologies Capability of handling demanding clients and stressful situations Readiness to work in a fast-paced environment Demonstrate efficient communication and politeness during the call Effective listening skills Knowledge retention + attention to detail
Please email CV for immediate telephone interview:
dc@headhuntinternational.com
Our placement services are free to all candidates.
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