Hours:
Mon Fri Days 08.30 - 16.30 (40 hours)
Location:
Gloucester
Benefits:
Working for an official Great Place to Work? and UK Best Workplace for three years running!
Access to 100s of employee perks on Perkbox
Recipients of the Bronze Award under the Armed Forces Covenant
Auto-enrolment pension
A day off for your Birthday
Enhanced Maternity and Paternity pay policies
Access to our wellness programme and Employee Assistance Programmes
Mental Health First Aiders
Reward and recognition programmes, including our annual Group Awards
Annual appraisals programme and progression opportunities
Manufacturer training and access to our in-house training hub
Long service recognition
Branded uniform
Four times death in service benefit
Ongoing investment in company facilities and working environments
20 days of annual leave per year plus Bank Holidays
We are looking for an experienced and qualified technician to join our brilliant team at our Mercedes-Benz dealership in Gloucester. As a Technician, your role will be to keep our customers' vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.
The Role:
Diagnose vehicles based on observational and mechanical testing as well as information provided by the customer
Provide customers with detailed estimates for repairs and replacements and obtain signature approval prior to commencing work
Repair vehicles based on the diagnosed issues and repair estimate
Test drive vehicles after repairs are complete to ensure mechanical soundness and to determine whether any other problems exist
Describe vehicles' condition to customers and answer any follow-up questions
File appropriate documentation on each repair
The Successful Individual:
Level 3 (NVQ or City and Guilds or IMI Qualification) in Vehicle Repair and maintenance qualified
Current and full UK driving licence for the relevant vehicle classes
Ability to identify worn & faulty components in accordance with the DVSA Standards
Fantastic communication skills via email, telephone, and face to face
Practical experience in a workshop environment
Ability to use all appropriate modules of Keyloop/Kerridge
Good administrative knowledge
Complete customer documentation while working to agreed time scales
A brilliant team player
Positive attitude and flexible with workloads
Strong organisation and time management skills
Wheel alignment and tyre fitting experience
Experience in carrying out diagnostic and service repairs
Please call Suzanne on 07892 689 496 or submit your CV
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