Ice Cream Consumer Technical Insights Manager Location:
Colworth Science Park About Us: At Unilever Ice Cream, we are dedicated to delivering exceptional ice cream experiences that delight our customers and stand out in the marketplace. As a leader in the ice cream industry, we strive to understand and anticipate market trends and consumer behaviours. We believe that deep consumer insights are the key to driving innovation and maintaining our competitive edge. The ice cream business is particularly dynamic, with a high number of products and multiple large and small-scale competitors in each of the major trend growth areas. The Consumer Technical Insights team is a thought leader in the development, application, and rollout of both insight and value optimization tools to direct our core brands to deliver against rapidly evolving opportunities within fast-moving consumer trends in the marketplace. JOB PURPOSE We are seeking a highly experienced, creative Senior Consumer Technical Insights Manager with strong strategic thinking skills to join our dynamic team within our ice cream business. In this role, you will lead the charge in uncovering and interpreting consumer data to drive strategic business decisions. This Consumer Insight role partners with R&D and is based at our Colworth R&D site in Bedfordshire, UK, within the Global & Europe Ice Cream CTI team. RESPONSIBILITIES Drive superior product experience and holistic design thinking in core brand programmes, ensuring practical execution and winning in the market. Offer foresight as well as insight by proactively identifying consumer and market trends, and using these to help identify strategic opportunities. Design and implement comprehensive research strategies for long-term innovation funnel to gather qualitative and quantitative data on consumer behaviours and delivery for benefit-led technology innovation. Drive Strategic Understanding Programme to apply new insight approaches, through partnering with agencies, which improve our understanding of the key drivers of choice. Collaborate with R&D, marketing, and supply chain teams to integrate consumer insights into product development, ensuring our ice cream products meet and exceed consumer expectations. Stay current with industry trends and emerging technologies, identifying opportunities to apply within projects if appropriate. Travel 25% of the time. ALL ABOUT YOU Bachelor's degree in Market Research, Business, Statistics, Psychology, or a related field. Relevant years of experience in consumer insights, market research, or a related field, with relevant years in a leadership role. Proven track record of translating data into strategic business recommendations. Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders. Extensive experience in the consumer insights function, with a strong track record of leadership in managing teams and engaging stakeholders. Possesses a deep understanding of diverse research methodologies, including sensory analysis, statistical methods, qualitative and quantitative research, and AI applications in market research. Ability to manage multiple projects and deadlines in a fast-paced environment. Strong problem-solving skills and a proactive approach to identifying opportunities for improvement. Why Join Us: Opportunity to work with a talented and passionate team in a growing ice cream company. Continuous learning and professional development opportunities. A culture that values innovation, collaboration, and a commitment to excellence. Flexible work environment with hybrid work options. What we offer: Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all. Diversity at Unilever is about inclusion, embracing differences, creating possibilities, and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to present your best self. To find out more, including about our Employee Resource Groups, please click here
Equity, Diversity & Inclusion (unilever.com) .
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Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
