ICT Application Services Manager

·
Full time
Our people are our greatest strength and through our people we strive to make continuous improvements.

See below for our current list of live job opportunities. Position:

ICT Applications Manager Location:

Chesterfield Royal Hospital NHS Foundation Trust Salary:

£48,059 - £52,285 pro rata per annum Salary period:

Yearly Closing Date:

12/01/2025 23:59 Job Overview

Derbyshire Support and Facilities Services Ltd (DSFS) based in Chesterfield are looking to appoint the right candidate into the exciting role of ICT Applications Manager to join the DSFS ICT Operations Team. This involves leading and managing the ICT Applications Team delivering a first-class service to Chesterfield Royal Hospital NHS Foundation Trust. Interviews will be W/C 20th January 2025 Main Duties of the Job

Provide personal leadership and management to the ICT Applications Services team, ensuring they are clear about their objectives, responsibilities, and accountabilities. Lead on all aspects of the ICT Applications Services delivery provided by the ICT support team. Act as a key point of contact for the ICT Applications Services users throughout all DSFS customers; communicate ICT Applications Services issues to internal and external staff, providing guidance on courses of action available. Ensure that incidents, changes and service requests are managed in accordance with Service Level Agreements; ensuring that change management and implementation processes are robust and effective in supporting business needs. Working for Our Organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust. DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. Detailed Job Description and Main Responsibilities

For details of this exciting role, please see the attached Job description and Person Specification. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that is required. Person Specification

Qualifications and Training

Educated to Degree level or equivalent experience (preferably in a Computing/IT or Health related discipline) PRINCE2 Practitioner or equivalent evidence of experience. Experience of managing large organisation-wide clinical applications. Service Management qualification (e.g. ITIL foundation). Experience

Experience of managing team leaders and multiple teams concurrently. Experience of service management in a large IT infrastructure and systems environment (2000+ PCs; 450+ servers; 4000+ users). Experience of writing, implementing and controlling operational processes/procedures. Experience of delivering ICT support services against contractually enforceable KPIs. NHS experience. Project Management of a successful, medium-sized Application implementation. Previous management/administration of a Health Information System. Skills and Knowledge

Understanding of the application of a QMS system such as ITIL, ISO 9001 or equivalent. Knowledge of acceptance into Business As Usual process. Excellent interpersonal and communication skills – both written and oral. Strong Application/System management knowledge. Excellent planning and organisational skills for self and team. Understanding of process development and change implementation. Personal Attributes

Ability to work independently. Ability to communicate with all levels of staff including senior clinicians. Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you. Communications

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly. If you require any support in completing the application form, please do not hesitate to contact the

DSFS

Human Resources team on 01246 513737 / crhft.dsfshumanresources@nhs.net and we will be happy to provide assistance.

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