ICT Services are seeking to recruit a number of ICT First and Second Line Officers to provide hardware, software, and network support to users within the City Council and Schools in order to complement existing ICT support services.
We are looking for individuals who have a customer-centric approach to provide 1st & 2nd line technical support to NCC employees and Schools. This will be carried out either face to face, via remote access, phone, or email.
You will need to have the ability to make decisions independently to implement fixes and solutions, resolve issues, prioritize calls, or escalate with your own or other teams.
You should have an awareness of one or more of the following: Windows, Microsoft 365, Active Directory, PC hardware components and their installation and configuration within a networked environment. It would be desirable for candidates to possess some knowledge of Microsoft Active Directory.
This post requires individuals with high levels of communication skills and the ability to work to tight deadlines, on your own initiative as well as part of a team.
We are committed to protecting and promoting the welfare of children, young people, and vulnerable adults and expect all staff to share this commitment. This post involves working with children and/or vulnerable adults. If you are successful, we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions and a check of police information.
The person specification which forms part of this recruitment outlines the key skills and experience we require to be successful in this role; please ensure you can demonstrate this on your application form.
Apply online at
www.northeastjobs.org.uk , select 'Apply Now' and complete our online application form and attach your CV.
Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.
#J-18808-Ljbffr
We are looking for individuals who have a customer-centric approach to provide 1st & 2nd line technical support to NCC employees and Schools. This will be carried out either face to face, via remote access, phone, or email.
You will need to have the ability to make decisions independently to implement fixes and solutions, resolve issues, prioritize calls, or escalate with your own or other teams.
You should have an awareness of one or more of the following: Windows, Microsoft 365, Active Directory, PC hardware components and their installation and configuration within a networked environment. It would be desirable for candidates to possess some knowledge of Microsoft Active Directory.
This post requires individuals with high levels of communication skills and the ability to work to tight deadlines, on your own initiative as well as part of a team.
We are committed to protecting and promoting the welfare of children, young people, and vulnerable adults and expect all staff to share this commitment. This post involves working with children and/or vulnerable adults. If you are successful, we will undertake additional recruitment checks which will include a check to see if you have had any criminal convictions and a check of police information.
The person specification which forms part of this recruitment outlines the key skills and experience we require to be successful in this role; please ensure you can demonstrate this on your application form.
Apply online at
www.northeastjobs.org.uk , select 'Apply Now' and complete our online application form and attach your CV.
Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.
#J-18808-Ljbffr
