ICT Service Desk Technician
Job reference:
VAC000365 Location:
Aylesbury, Bucks, HP20 + Buckinghamshire Travel Salary:
£29,054 - £32,322 a year Hours:
Full time, 37 hours per week Contract:
Temporary Contract - 1 Year Fixed-Term Job category/type:
Support Services Package:
Local Government Pension Scheme, Good annual leave entitlement, Laptop, Mobile phone, Employee benefits, Employee Assistance Programme, Occupational Health, Onsite gym facilities Do you want to be a key player in ensuring that our client's ICT operations run smoothly? Are you knowledgeable about Microsoft software and cloud-based systems? About the Employer This Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. They employ around 100 specialist support staff, from ICT to Fire Prevention. They are a diverse, welcoming community - will you join them? This Service is only as good as its people. When employees are engaged and supported, the Service thrives. This is why they support flexible and hybrid working. About the Role: You will be responsible for: Providing fast and effective resolution to user ICT issues. These include local and wide area networks; remote networking, desktops, and laptops; security and fire service specific equipment. Supporting the provision of a 24-7 ICT service by being part of an on-call rota. Traveling around Buckinghamshire and Milton Keynes offering on-site ICT support. About You They are looking for someone with strong interpersonal skills who is: Driven to deliver a 'first time resolution' for internal customers Flexible An effective communicator Experience and skills required Strong ICT problem-solving skills Background in Network and PC support Experience in supporting MS Windows, MS SQL, MS Office 365, and Exchange A full and valid UK driving licence Application closing date: 2nd February 2025 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions. Our client is an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status, or disability are welcome. If there are any adaptations or adjustments, this service can make to help you in your application or with their recruitment process, this can be discussed. Everyone who works with this service is required to have a DBS check. Abatement and Protected Pension If you are in receipt of a Firefighter's pension, before taking up employment, you are required to notify this service's Human Resources as Abatement Rules may apply. No agencies please.
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VAC000365 Location:
Aylesbury, Bucks, HP20 + Buckinghamshire Travel Salary:
£29,054 - £32,322 a year Hours:
Full time, 37 hours per week Contract:
Temporary Contract - 1 Year Fixed-Term Job category/type:
Support Services Package:
Local Government Pension Scheme, Good annual leave entitlement, Laptop, Mobile phone, Employee benefits, Employee Assistance Programme, Occupational Health, Onsite gym facilities Do you want to be a key player in ensuring that our client's ICT operations run smoothly? Are you knowledgeable about Microsoft software and cloud-based systems? About the Employer This Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. They employ around 100 specialist support staff, from ICT to Fire Prevention. They are a diverse, welcoming community - will you join them? This Service is only as good as its people. When employees are engaged and supported, the Service thrives. This is why they support flexible and hybrid working. About the Role: You will be responsible for: Providing fast and effective resolution to user ICT issues. These include local and wide area networks; remote networking, desktops, and laptops; security and fire service specific equipment. Supporting the provision of a 24-7 ICT service by being part of an on-call rota. Traveling around Buckinghamshire and Milton Keynes offering on-site ICT support. About You They are looking for someone with strong interpersonal skills who is: Driven to deliver a 'first time resolution' for internal customers Flexible An effective communicator Experience and skills required Strong ICT problem-solving skills Background in Network and PC support Experience in supporting MS Windows, MS SQL, MS Office 365, and Exchange A full and valid UK driving licence Application closing date: 2nd February 2025 Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions. Our client is an equal opportunity employer. Applications from people of any colour, race, nationality, ethnic origin, religion, sex, sexual orientation, marital status, or disability are welcome. If there are any adaptations or adjustments, this service can make to help you in your application or with their recruitment process, this can be discussed. Everyone who works with this service is required to have a DBS check. Abatement and Protected Pension If you are in receipt of a Firefighter's pension, before taking up employment, you are required to notify this service's Human Resources as Abatement Rules may apply. No agencies please.
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