We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are shortlisted for this post, you will be contacted via the email account you used to apply for this post; therefore, please check your account regularly.
Please check your email account regularly.
Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board supports flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process. Job Overview
A highly skilled professional to work in a busy customer-focused and technically challenging environment within ICT Services. Responsible for managing, maintaining, and troubleshooting server infrastructure to ensure optimal performance, security, and reliability across all systems. Broad knowledge of specific ICT skills, including, but not limited to: VMware, SQL, Load balancing, DNS, Windows, and Linux OS. Provide expert guidance and expertise in digital technology solutions, including their implementation and continuous management. Main duties of the job
Reporting to the ICT Business Systems Manager, the post holder will be part of a team that supports the ICT infrastructure of Aneurin Bevan Health Board, which comprises over one hundred sites, including hospitals, clinics, and associated support and administration services. The post holder will work as part of the Systems Support Team within ICT Services and will undertake the technical tasks required in providing comprehensive systems support service to the Health Board and other organisations. The post holder will be involved in project and technical support. The post holder will supervise a team of ICT Systems Support Analysts. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary, and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support, and have an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Qualifications And Knowledge
Essential criteria
Educated to Degree level or equivalent demonstrable level of work experience and knowledge. Plus post-graduate diploma level specialist IT training and experience to include: Information technology ITIL Intermediate Lifecycle qualification Evidence of Continual Professional Development Desirable criteria
One or more certified MCSE (Microsoft Certified Systems Engineer), CCNA (Cisco Certified Network Associate), MCP (Microsoft Certified Systems Engineer). Formal project management qualifications (e.g. PRINCE 2) Experience
Essential criteria
Excellent team worker, able to work collaboratively as part of an innovative and agile team, whilst being able to manage personal workloads to meet agreed deadlines. Experience of project management of technical systems projects or technical sections of major systems projects. In-depth understanding of other ICT server systems including virtualisation, remote desktop, and server hardware. Knowledge of scripting software e.g. PowerShell and/or automation. Evidence of leading the design, development, and deployment of computer system upgrades and implementations. Stakeholder management skills essential to delivering the right solution. Experience of using a major call management/helpdesk application. Providing expert advice and knowledge of digital technology solutions, their implementation, and ongoing management. Working in an ITIL structured ICT department. Identification of risks and risk management. Creating and maintaining technical documentation. Desirable criteria
Experience of ICT service provision in a health care setting. Wide-ranging experience of ICT and service management principles. Experience of SQL Server. Advanced Windows server operating system knowledge including SQL server and clustering. Experience of reporting tools such as SCOM. Skills
Essential criteria
Excellent communication and interpersonal skills, verbal and written, and reporting skills. Strong Leadership skills. Able to deal effectively with staff, customers, and suppliers at all levels. Good organisational skills. Understanding of business continuity testing and legislative requirements such as NISD and General Data Protection Regulation (GDPR). Ability to manage multiple stakeholders and command the respect of peers within and outside of the organisation to deliver the right solution. Desirable criteria
Understanding of ITIL service management functions and processes. Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh. Other
Essential criteria
Able to work as part of an On-Call Rota for out of hours’ escalation. Able to be independently mobile to meet the requirements of the post. Flexible approach to needs of the service. Will be required to work unsociable hours as necessary, in order to minimise systems unavailability.
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Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board supports flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process. Job Overview
A highly skilled professional to work in a busy customer-focused and technically challenging environment within ICT Services. Responsible for managing, maintaining, and troubleshooting server infrastructure to ensure optimal performance, security, and reliability across all systems. Broad knowledge of specific ICT skills, including, but not limited to: VMware, SQL, Load balancing, DNS, Windows, and Linux OS. Provide expert guidance and expertise in digital technology solutions, including their implementation and continuous management. Main duties of the job
Reporting to the ICT Business Systems Manager, the post holder will be part of a team that supports the ICT infrastructure of Aneurin Bevan Health Board, which comprises over one hundred sites, including hospitals, clinics, and associated support and administration services. The post holder will work as part of the Systems Support Team within ICT Services and will undertake the technical tasks required in providing comprehensive systems support service to the Health Board and other organisations. The post holder will be involved in project and technical support. The post holder will supervise a team of ICT Systems Support Analysts. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary, and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work-life balance, provide occupational health support, and have an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high-quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Qualifications And Knowledge
Essential criteria
Educated to Degree level or equivalent demonstrable level of work experience and knowledge. Plus post-graduate diploma level specialist IT training and experience to include: Information technology ITIL Intermediate Lifecycle qualification Evidence of Continual Professional Development Desirable criteria
One or more certified MCSE (Microsoft Certified Systems Engineer), CCNA (Cisco Certified Network Associate), MCP (Microsoft Certified Systems Engineer). Formal project management qualifications (e.g. PRINCE 2) Experience
Essential criteria
Excellent team worker, able to work collaboratively as part of an innovative and agile team, whilst being able to manage personal workloads to meet agreed deadlines. Experience of project management of technical systems projects or technical sections of major systems projects. In-depth understanding of other ICT server systems including virtualisation, remote desktop, and server hardware. Knowledge of scripting software e.g. PowerShell and/or automation. Evidence of leading the design, development, and deployment of computer system upgrades and implementations. Stakeholder management skills essential to delivering the right solution. Experience of using a major call management/helpdesk application. Providing expert advice and knowledge of digital technology solutions, their implementation, and ongoing management. Working in an ITIL structured ICT department. Identification of risks and risk management. Creating and maintaining technical documentation. Desirable criteria
Experience of ICT service provision in a health care setting. Wide-ranging experience of ICT and service management principles. Experience of SQL Server. Advanced Windows server operating system knowledge including SQL server and clustering. Experience of reporting tools such as SCOM. Skills
Essential criteria
Excellent communication and interpersonal skills, verbal and written, and reporting skills. Strong Leadership skills. Able to deal effectively with staff, customers, and suppliers at all levels. Good organisational skills. Understanding of business continuity testing and legislative requirements such as NISD and General Data Protection Regulation (GDPR). Ability to manage multiple stakeholders and command the respect of peers within and outside of the organisation to deliver the right solution. Desirable criteria
Understanding of ITIL service management functions and processes. Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh. Other
Essential criteria
Able to work as part of an On-Call Rota for out of hours’ escalation. Able to be independently mobile to meet the requirements of the post. Flexible approach to needs of the service. Will be required to work unsociable hours as necessary, in order to minimise systems unavailability.
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