About The Role
The client is looking to strengthen their IFS Cloud ERP team with a Technical Lead based at Hattersley, Greater Manchester, with hybrid working available.
You will report directly to the ERP Systems Manager, and your role will cover the support and development of the IFS Cloud ERP application and other core business applications with the assistance of the Senior Technician for applications support.
Key responsibilities will include:
Provide 2nd and 3rd line support for the ERP system (IFS) and other core business applications. IFS Cloud installation and configuration. Installation and testing of IFS releases and service updates. Creating and customizing IFS Cloud custom objects, fields, logical units, pages, tabs, events, lobbies, triggers, SQL reports, permission sets, and projections. Creation and installation of custom APIs. Creation of quick Crystal reports and Business Reporter. Data migration. Troubleshoot and resolve application-related problems and incidents. Provide system specifications, support documentation, and facilitate systems testing. Manage and carry out deployments across different environments (Dev, Test, Prod) in accordance with the company change management process. Work collaboratively with business stakeholders to understand and document business requirements. Design and develop solutions that satisfy business requirements and deliver measurable business benefits. Work with software owners, vendors, and support partners to gain product roadmap awareness, seek technical support and guidance, and understand product developments/new technologies. Make recommendations for business improvements that can be achieved through new technology or alternative uses of existing technology. Ensure your own continuous professional development by participating in external networking, conferences, associations, and groups to stay current on industry changes and innovations. Maintain a positive and solution-oriented approach to work, providing open and honest feedback. Undertake such other duties, training, and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.
Essential Skills IFS Cloud experience specifically in the area of creating and customizing IFS Cloud custom objects, fields, logical units, pages, tabs, events, lobbies, triggers, reports, permission sets, and projections. Creation and installation of custom APIs. Able to independently troubleshoot and work through a problem to resolution. Able to effectively communicate technical concepts to non-technical users. Able to research and quickly assimilate relevant new technologies, concepts, architectures, and features. Knowledge or experience of programming/scripting languages e.g., SQL, PL/SQL.
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Key responsibilities will include:
Provide 2nd and 3rd line support for the ERP system (IFS) and other core business applications. IFS Cloud installation and configuration. Installation and testing of IFS releases and service updates. Creating and customizing IFS Cloud custom objects, fields, logical units, pages, tabs, events, lobbies, triggers, SQL reports, permission sets, and projections. Creation and installation of custom APIs. Creation of quick Crystal reports and Business Reporter. Data migration. Troubleshoot and resolve application-related problems and incidents. Provide system specifications, support documentation, and facilitate systems testing. Manage and carry out deployments across different environments (Dev, Test, Prod) in accordance with the company change management process. Work collaboratively with business stakeholders to understand and document business requirements. Design and develop solutions that satisfy business requirements and deliver measurable business benefits. Work with software owners, vendors, and support partners to gain product roadmap awareness, seek technical support and guidance, and understand product developments/new technologies. Make recommendations for business improvements that can be achieved through new technology or alternative uses of existing technology. Ensure your own continuous professional development by participating in external networking, conferences, associations, and groups to stay current on industry changes and innovations. Maintain a positive and solution-oriented approach to work, providing open and honest feedback. Undertake such other duties, training, and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this role.
Essential Skills IFS Cloud experience specifically in the area of creating and customizing IFS Cloud custom objects, fields, logical units, pages, tabs, events, lobbies, triggers, reports, permission sets, and projections. Creation and installation of custom APIs. Able to independently troubleshoot and work through a problem to resolution. Able to effectively communicate technical concepts to non-technical users. Able to research and quickly assimilate relevant new technologies, concepts, architectures, and features. Knowledge or experience of programming/scripting languages e.g., SQL, PL/SQL.
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