Partner closely and build strong relationships with external immigration consultants and key internal stakeholders (Graduate team, Onboarding, Recruitment, and local HR contacts). Take ownership of validating new hires' compliance before employment start dates, liaising with recruitment and onboarding teams to adjust start dates if verification is pending. Facilitate timely capture of visa data into core systems and reconcile with the Firm's immigration consultants. Track employees holding work permits or visas for expiries and participate in the renewals process, ensuring adherence to end-to-end controls. Support employee and manager queries via the Firm's query management system, ServiceNow, and the team mailbox. Ensure all Standard Operating Procedures are updated continuously. Assist in delivering key reporting, KPIs, and service effectiveness indicators. Participate in ad hoc project work, including automation initiatives. Monitor the team mailbox daily, responding to queries from employees, managers, and other internal stakeholders. Process standard immigration reference letters and review draft certificate of sponsorship documents. Generate reports to monitor job data changes for firm-sponsored visa holders and submit changes to the UK Home Office as required by regulations. Qualifications:
Proficient data manipulation skills using Microsoft Excel. Excellent written and verbal communication skills with the ability to confidently interact with internal clients at all levels. Self-starter with the ability to work independently in a fast-paced, deadline-driven environment. Commitment to maintaining a proficient understanding of EMEA immigration regulations in partnership with our external Immigration Consultant. Strong team player with the ability to integrate and add value quickly. Good analytical, technical, and problem-solving skills. Ability to maintain a high degree of confidentiality. Knowledge of employer immigration regulations is an advantage but not essential if willing to learn and upskill quickly to SME level. J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers, and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm's culture, and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop, and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong, and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
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