Implementation Specialist
Reports To:
Vice President – EMA Region
Location:
Aberdeen, Scotland
Job Summary:
Implementation specialists form a conduit between Peloton and their clients. Primary responsibility is to support the configuration, deployment and user training of Peloton software to meet the clients’ business requirements. Additional responsibilities include supporting existing clients to further develop their understanding of Peloton technology and liaise with the Peloton development team on future product enhancements.
Supervisory responsibilities:
None
Primary Job Responsibilities:
Administer all customer accounts for implementation of lifecycle and develop all business for same.
Coordinate with customers to design project scope and objectives and ensure achievement of same within required timeframe and monitor completion of all projects.
Assist customers in optimal utilization of all software tools and provide technical assistance implementation of all projects.
Provide training to all customers to use web service tools and prepare all required reports for regular analysis.
Coordinate with employees and customers and ensure all project completion within required timeframe and according to contract.
Assist with the installation and set-up of new software systems.
Other duties:
Develop new processes and recommend improvements to all procedures and ensure optimal level of customer satisfaction at all times.
Identify and resolve all issues and provide assistance for same.
Maintain all client applications and provide required update and modify all applications.
Draft or revise user training manuals and procedures.
Develop training materials and/or provide onsite training as requested.
Perform other related duties as assigned.
Qualifications:
Degree in Engineering
Entry to mid-level experience in drilling, completions and well operations is a plus
Ability to communicate effectively with client and Peloton development team
Ability to manage balance between client business needs and Peloton development capabilities
Excellent oral and written communication skills
Strong problem-solving skills
Proficient in Windows and Microsoft Office
Understanding of database / reporting technology
Prior knowledge of Peloton applications is a strong plus
Travel will be required to client locations
About Peloton:
The Peloton Platform energizes the oil and gas digital transformation through mobility, automation and data integration by providing fully integrated well data lifecycle, production data lifecycle and land data management solutions. Today, over 600 oil and gas clients worldwide rely on Peloton technology to equip their stakeholders with the tools and information necessary to manage, simplify and optimize their operations. For more information, visit
www.peloton.com .
By submitting your job application, you confirm that you agree to the storing and processing of your personal data by Peloton as described in our Privacy Policy:
Privacy Policy .
#J-18808-Ljbffr
Reports To:
Vice President – EMA Region
Location:
Aberdeen, Scotland
Job Summary:
Implementation specialists form a conduit between Peloton and their clients. Primary responsibility is to support the configuration, deployment and user training of Peloton software to meet the clients’ business requirements. Additional responsibilities include supporting existing clients to further develop their understanding of Peloton technology and liaise with the Peloton development team on future product enhancements.
Supervisory responsibilities:
None
Primary Job Responsibilities:
Administer all customer accounts for implementation of lifecycle and develop all business for same.
Coordinate with customers to design project scope and objectives and ensure achievement of same within required timeframe and monitor completion of all projects.
Assist customers in optimal utilization of all software tools and provide technical assistance implementation of all projects.
Provide training to all customers to use web service tools and prepare all required reports for regular analysis.
Coordinate with employees and customers and ensure all project completion within required timeframe and according to contract.
Assist with the installation and set-up of new software systems.
Other duties:
Develop new processes and recommend improvements to all procedures and ensure optimal level of customer satisfaction at all times.
Identify and resolve all issues and provide assistance for same.
Maintain all client applications and provide required update and modify all applications.
Draft or revise user training manuals and procedures.
Develop training materials and/or provide onsite training as requested.
Perform other related duties as assigned.
Qualifications:
Degree in Engineering
Entry to mid-level experience in drilling, completions and well operations is a plus
Ability to communicate effectively with client and Peloton development team
Ability to manage balance between client business needs and Peloton development capabilities
Excellent oral and written communication skills
Strong problem-solving skills
Proficient in Windows and Microsoft Office
Understanding of database / reporting technology
Prior knowledge of Peloton applications is a strong plus
Travel will be required to client locations
About Peloton:
The Peloton Platform energizes the oil and gas digital transformation through mobility, automation and data integration by providing fully integrated well data lifecycle, production data lifecycle and land data management solutions. Today, over 600 oil and gas clients worldwide rely on Peloton technology to equip their stakeholders with the tools and information necessary to manage, simplify and optimize their operations. For more information, visit
www.peloton.com .
By submitting your job application, you confirm that you agree to the storing and processing of your personal data by Peloton as described in our Privacy Policy:
Privacy Policy .
#J-18808-Ljbffr
